Author Topic: Control Panel Not Responding  (Read 3617 times)

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G-4rce

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Control Panel Not Responding
« on: January 29, 2005, 08:58:29 PM »
A little history:

Over the past two days, there have been 4 attempts to deliver the win32:beagle-ax wrm to my computer via CAChamplin@aol.com. Avast detected these upon Thunderbird D/L, I deleted them as per Avast's recommendation.  I soon realized my control panel would freeze shortly after execution (not sure if this is related to the worm).  In order to close the window, it must be terminated from within the taskmgr. Also there are two "Drwtsn.exe" files running during this period. Ending these processes, closes the failed control panel window. I've never installed Dr. Watson on my computer, is it part of XP? In addition, during safemode boot, control panel seems to work fine. Hijackthis log file follows, it appears pretty clean:

Logfile of HijackThis v1.99.0
Scan saved at 11:56:12 AM, on 1/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\zHotkey.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HJTanalyzer\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.altavista.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [EPSON Stylus CX5400] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE /P19 "EPSON Stylus CX5400" /O6 "USB001" /M "Stylus CX5400"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [WinProfile] sndcfg16.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [LtcyCfgApply] "C:\Program Files\PCI Latency Tool\LtcyCfg.exe" /a
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\RunServices: [WinProfile] sndcfg16.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potd_x.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O23 - Service: avast! iAVS4 Control Service - Unknown - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

Thanks in advance,
G-4rce

Offline Eddy

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Re: Control Panel Not Responding
« Reply #1 on: January 29, 2005, 09:00:39 PM »
http://www.computerhope.com/software/drwatson.htm

And this is what my HJT log analyzer says:

--------------------------------------------------------------------------------
CHECKING HIJACKTHIS, INTERNET EXPLORER, WINDOWS AND SOFTWARE FIREWALL:
--------------------------------------------------------------------------------
You are using the latest version of HijackThis.
You are using the latest version of Internet Explorer.
No software firewall detected. If you are not using a
hardware firewall, it is highly recommended to install one.

--------------------------------------------------------------------------------
THESE ARE EITHER HARMFULL OR A SECURITY RISK
WE STRONGLY RECOMMEND TO FIX THEM :
--------------------------------------------------------------------------------
o16 - dpf: yahoo! pool 2 - http://download.games.yahoo.com/games/clients/y/potd_x.cab
o16 - dpf: {2b323cd9-50e3-11d3-9466-00a0c9700498} (yahoo! audio conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
o16 - dpf: {74d05d43-3236-11d4-bdcd-00c04f9a3b61} (housecall control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
o16 - dpf: {7d1e9c49-bd6a-11d3-87a8-009027a35d73} (yahoo! audio ui1) - http://chat.yahoo.com/cab/yacsui.cab

--------------------------------------------------------------------------------
THE FOLLOWING ITEMS ARE NOT NEEDED TO LOAD
AT BOOTIME FOR THE SYSTEM TO WORK PROPERLY:
--------------------------------------------------------------------------------
o4 - global startup: microsoft office.lnk = c:\program files\microsoft office\office\osa9.exe
« Last Edit: January 29, 2005, 09:05:53 PM by Eddy »

G-4rce

  • Guest
Re: Control Panel Not Responding
« Reply #2 on: January 30, 2005, 02:26:15 AM »
Thanks for the advice.

After a bit of reading, the control panel fix is as follows;

The .cpl files for Windows 2000 are located in the %SystemRoot%\System32 folder. The default location for this folder is in the C:\Winnt\System32 folder.
1.   Create a new folder on your desktop called "temp" (without quotation marks). To do this, right click and empty area on your desktop, point to New, click Folder, and then type temp.
2.   Move all of the .cpl files out of the System32 folder and into the Temp folder that you created.
3.   Verify that Control Panel opens. Note that Control Panel does not contain icons after you move all of the .cpl files out of the System32 folder.
4.   Move the .cpl files back into the System32 folder, one at a time, and then open Control Panel after you move each file to verify that Control Panel opens.
5.   If you move a .cpl file back into the System32 folder, and Control Panel does not open, delete the file, or replace the file with a known, good .cpl file.

I only needed to move the cpl files, open the control panel, and the links automatically refreshed themselves (don't know how it happened) but everything works now.