Author Topic: Had to re-install Internet Security: Won't now load latest version/definitions  (Read 1595 times)

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MatteoB

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I had to re-install the above and now after doing this from the file that I downloaded on original purchase (about a month ago) I am getting the software installed but with warning signs on definitions and version. Clicking the update buttons has the status bar sitting on zero with the message initialising but absolutely sweet FA happening. I went onto avast seeing if I could download the setup file again in my account but this does not seem possible without paying another £30. I have uninstalled it in frustration and put Microsoft security essentials on for the time being as cannot get the software to update at all. What is going on?

Offline Asyn

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1. Download avast! Internet Security: http://files.avast.com/iavs5x/avast_internet_security_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

MatteoB

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That seems to have done the trick: thanks very much :)

Offline Asyn

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You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0