Author Topic: MALICIOUS URL BLOCKED when using Firefox  (Read 3857 times)

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rocketsauce

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MALICIOUS URL BLOCKED when using Firefox
« on: October 25, 2012, 01:01:34 AM »
Hi,

I've used Avast Free for a while and never had any problems until now.
When using Firefox a red alert box pops up repeatedly every few seconds that says - MALICIOUS URL BLOCKED.
If I click the 'More details' button I'm redirected to a page which suggests I upgrade to a paid version of Avast. 
The infection details given are -
URL: hxxp://toolbarservice.freecause.com/2.6/... 
Process: C:\Program Files (x86)\Mozilla Firefox\f...
Infection: URL:Mal
Couldn't get it to copy the full links but that's what is given.

I haven't changed any toolbars that I use with Firefox and have updated Firefox and Avast but it hasn't made a difference.  :(

Any help appreciated, thanks.
« Last Edit: October 25, 2012, 04:21:59 PM by rocketsauce »

Online DavidR

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Re: MALICIOUS URL BLOCKED when using Firefox
« Reply #1 on: October 25, 2012, 01:26:59 AM »
Try a forum search for toolbarservice.freecause, there are other related topics. See http://forum.avast.com/index.php?topic=107620.0, just one of them.

Please modify your URL hXXp://toolbarservice.freecause.com/2.6/ as in this example change the http to hXXp to prevent accidental access to the suspect site.
« Last Edit: October 25, 2012, 01:28:36 AM by DavidR »
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.2.6003 (build 22.2.7013.717) UI 1.0.697/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

rocketsauce

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Re: MALICIOUS URL BLOCKED when using Firefox
« Reply #2 on: October 25, 2012, 04:23:58 PM »
Thanks DavidR, had a look at the thread you suggested and it seems that its been resolved.  Not sure if it applies to me as I'm currently using Chrome as it has no toolbars to trigger the alert.
I'm new to the forum so didn't realise I should be modifying the links, think I've done it though.

Offline Asyn

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Re: MALICIOUS URL BLOCKED when using Firefox
« Reply #3 on: October 25, 2012, 04:25:42 PM »
I'm new to the forum so didn't realise I should be modifying the links, think I've done it though.

Thanks. :)
W8.1 [x64] - Avast PremSec 22.5.7263.B [UI.706] - Firefox ESR 91.9.1 [NS/uBO/PB] - Thunderbird 91.9.1
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Online DavidR

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Re: MALICIOUS URL BLOCKED when using Firefox
« Reply #4 on: October 25, 2012, 04:50:14 PM »
Thanks DavidR, had a look at the thread you suggested and it seems that its been resolved.  Not sure if it applies to me as I'm currently using Chrome as it has no toolbars to trigger the alert.
I'm new to the forum so didn't realise I should be modifying the links, think I've done it though.

You're welcome.

It looks like something is being done about it (probably by both sides, avast and freecause.com) so hopefully it won't be back.

Yes toolbars would have to be on all browsers to possibly trigger this on all browsers. If you try using firefox again it would probably all right. Me I loath and detest toolbars, I believe any limited benefit to a user is by far outweighed by what the vendor gets out of you.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.2.6003 (build 22.2.7013.717) UI 1.0.697/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Asyn

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Re: MALICIOUS URL BLOCKED when using Firefox
« Reply #5 on: October 25, 2012, 04:52:17 PM »
Me I loath and detest toolbars, I believe any limited benefit to a user is by far outweighed by what the vendor gets out of you.

+1
W8.1 [x64] - Avast PremSec 22.5.7263.B [UI.706] - Firefox ESR 91.9.1 [NS/uBO/PB] - Thunderbird 91.9.1
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

rocketsauce

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Re: MALICIOUS URL BLOCKED when using Firefox
« Reply #6 on: October 25, 2012, 04:55:05 PM »
Using Firefox at the moment and the alert has thankfully gone  :)
I just find the Nectar toolbar handy as I'm forgetful and would miss out on points and offers otherwise.
Thanks for your help.

dutch98

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Re: MALICIOUS URL BLOCKED when using Firefox
« Reply #7 on: October 26, 2012, 06:15:15 AM »
followup- I began to receive this exact pop up today and my system has no toolbars of any kind installed.
I am running Program Version: 7.0.1466. My system is running on Windows XP.
The Tech Support Team has been alerted.
 

dutch98

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Re: MALICIOUS URL BLOCKED when using Firefox
« Reply #8 on: October 26, 2012, 07:52:58 AM »
More followup- I updated the Avast Program with nothing else open
and no other internet connections open either and it made no difference.
As soon as my system restarted, the popups began once again, and they continue now as I type this
reply.
One additional note to add: in my popup window, the Process is noted as being different that that
noted by the O/P of this thread.
In my popup window, the Process is listed as: C:\WINDOWS\SYSTEM32\svchost.exe
The popups appear one at a time, 1 thru 13 of them at the moment. as 1/1, 2/2, 3/3, 4/4 etc
After the 13/13 appears, the popups end for about 60 secs, then start all over again. 
Hopefully all this will be useful to help solve this issue.