Win32:Patched-AKC [Trj]

[HalpMyComputerBroke]

So tired of hackers.  Anyway, I downloaded a program carelessly that I thought was a schematics drawing program, turned out to be very aggressive toolbar.  I got everything removed except for this gem, so I need help with this due to where it is at.  I don't want to just go deleting when it comes to files where this thing is located.  Logs attached.

[Pondus]

all removers are in bed now so check back tomorrow

[mchain]

hi HalpMyComputerBroke,

As far as deleting infected files go, don't.  Always choose quarantining over deleting.  Once a file is deleted, it is gone forever.

services.exe is infected on your computer.  As it is a necessary system file, Windows will be broken without it should delete be the chosen option; do not quarantine this file either.

Our volunteer malware experts are trained to deal with this sort of infection and repair your system without damaging it further.  They will get your services.exe back to clean for you; follow all instructions to the letter.

[essexboy]

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  
  

Code: [Select]

:OTL
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.

:Files
C:\Windows\Installer\{cd7802cc-a39a-b44f-b31f-f3425259e786}
C:\Users\Ryan\AppData\Local\{cd7802cc-a39a-b44f-b31f-f3425259e786}

:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done
• Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Download and Install Combofix
 
Download ComboFix from one of the following locations:
Link 1
Link 2
 
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
 
* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

• Double click on ComboFix.exe & follow the prompts.
  
• Accept the disclaimer and allow to update if it asks

• When finished, it shall produce a log for you.
• Please include the C:\ComboFix.txt in your next reply.[/b]
  

Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3.  If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.


Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

[HalpMyComputerBroke]

The run command option on my start menu is missing, but I know the keyboard shortcut for it so it doesn't matter.  Otherwise I can't tell yet, I was gonna run an avast scan for it later today when I get back from work, here are the logs tell me how they look!

[essexboy]

Combofix replaced the infected file, OTL removed the respawners ...  So all should be good.  Let me know of any outstanding problems