Author Topic: webrep is blocking firefox  (Read 15674 times)

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selen

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webrep is blocking firefox
« on: November 01, 2012, 04:11:47 PM »
I have firefox 16 and I have updated avast to the new program version 7.0.1474. Since that moment I have noticed that avast webrep slows down and blocks firefox. If I'm visiting a website firefox stops working. I have disabled webred and my browser started working again. How can I solve the problem? Is anyone having the same issue?

Harikrishnan

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Re: webrep is blocking firefox
« Reply #1 on: November 01, 2012, 04:54:59 PM »
With webrep enabled scrolling in firefox becomes unresponsive especially in facebook... Disabling webrep solves the problem...

Offline mbd35

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Re: webrep is blocking firefox
« Reply #2 on: November 01, 2012, 09:30:22 PM »
I hope they send out a fix for these issues soon.

At first I thought it was google's Halloween theme that was slowing it down. Turned out it was webrep.

Offline dc10boy

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Re: webrep is blocking firefox
« Reply #3 on: November 02, 2012, 12:01:24 AM »
I noticed that on Facebook,instead of one webrep icon showing in the firefox toolbar, there are webrep icons showing all over the page, one for every link!I counted over 30 webrep icons on one page alone.I've never seen that before this update.

Offline Para-Noid

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Re: webrep is blocking firefox
« Reply #4 on: November 02, 2012, 01:57:18 AM »
1) WebRep works fine here in both Firefox and Chrome.
2) Try a repair...Control Panel>Uninstall a program>double click on "avast">scroll down to and click "repair">reboot.  :)
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Offline mbd35

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Re: webrep is blocking firefox
« Reply #5 on: November 02, 2012, 02:14:27 AM »
1) WebRep works fine here in both Firefox and Chrome.
2) Try a repair...Control Panel>Uninstall a program>double click on "avast">scroll down to and click "repair">reboot.  :)

I've completely uninstalled Avast and then reinstalled, and WebRep still slows down and freezes google search with Firefox.

I'm curious about what is going on. Why is WebRep apparently working fine on most peoples' systems and screwing up Firefox on other systems?

I'm still using Vista. Is it an issue involving Avast and Vista?




Offline mbd35

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Re: webrep is blocking firefox
« Reply #6 on: November 02, 2012, 02:23:28 AM »
WebRep also slowing down Bing search. I just checked.

Does anyone have any idea what is causing this? And why only some users are affected?

marc-d-l

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Re: webrep is blocking firefox
« Reply #7 on: November 02, 2012, 02:38:46 AM »
I am using vista and everything is working fine.??? for now

Offline boombastik

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Re: webrep is blocking firefox
« Reply #8 on: November 02, 2012, 02:51:57 AM »
WebRep also slowing down Bing search. I just checked.

Does anyone have any idea what is causing this? And why only some users are affected?

Because every letter we type in google ,avast network shiled, webshield and web rep scan all the results again and again and we have slow downs.The same with facebook witch every link is scanned by webrep.

Offline mbd35

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Re: webrep is blocking firefox
« Reply #9 on: November 02, 2012, 02:57:49 AM »
WebRep also slowing down Bing search. I just checked.

Does anyone have any idea what is causing this? And why only some users are affected?

Because every letter we type in google ,avast network shiled, webshield and web rep scan all the results again and again and we have slow downs.The same with facebook witch every link is scanned by webrep.

But none of the other shields seem to be causing slowdown. Only webrep since the latest update. I've never had this issue before the latest update.

Offline mbd35

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Re: webrep is blocking firefox
« Reply #10 on: November 02, 2012, 03:41:43 AM »
With WebRep installed, I get a big spike in CPU usage when typing or backspacing in google that corresponds with the slowdown. Task Manager shows that the Firefox process shoots up to around 50% CPU usage, probably maximizing one core of my older Dual Core processor.  Maybe the latest version is much more CPU intensive for whatever reason and the slowdown isn't noticeable on newer machines.

Nesivos

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Re: webrep is blocking firefox
« Reply #11 on: November 02, 2012, 05:53:59 AM »
I spent the day upgrading my surfing desktop CPU from a Sempron 140 to a Athlon II 2x 250.   Browsing was sluggish with the Sempron even before .1474.    Since the upgrade no problems up to this point.  I wouldn't say the Athlon flies but no sluggishness noticed yet using Firefox 17.0 b3 along with .1474.   Computer has 8GB RAM and a graphics card.   Updated the Windows Experience ratings and it came out near the top in the browsing categores.  W7-SP1 x64

Bottom line I think the sluggishness problem has to do with a combination of software and hardware.

selen

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Re: webrep is blocking firefox
« Reply #12 on: November 02, 2012, 12:42:56 PM »
1) WebRep works fine here in both Firefox and Chrome.
2) Try a repair...Control Panel>Uninstall a program>double click on "avast">scroll down to and click "repair">reboot.  :)

If repair or reinstall avast doesn't solve the problem what can we do? Is the only thing we can do to wait the avast team to solve the issue with firefox?

selen

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Re: webrep is blocking firefox
« Reply #13 on: November 03, 2012, 07:32:42 PM »
Has anyone solved this issue? Can anybody from the avast team explain what we have to with this problem?

Offline giogio

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Re: webrep is blocking firefox
« Reply #14 on: November 03, 2012, 07:38:46 PM »
Hi,
probably I can confirm the bug or a memory leak in avast web-rep combinated with firefox 16.0.2.
Can anyone test this situation (for example..)
1. open search of google images
2. search for avast (for example) and set to search images larger than 2mpx (or 4mpx).
3. the system begin to be unstable (more unstable if I scroll the page), and firefox process go over 900Mb in process manager.
4. if we uninstall avast webrep and repeat point 1 to 2 there's no evidence of what I explain in point 3.
I've tested it on three different computers.
« Last Edit: November 03, 2012, 08:01:19 PM by giogio »
Prima di scrivere sul forum per favore leggi le istruzioni qui https://forum.avast.com/index.php?topic=144453.0
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