Author Topic: Same issue re-occuring.  (Read 2018 times)

0 Members and 1 Guest are viewing this topic.

Offline Staticguy

  • Super Poster
  • ***
  • Posts: 1427
Same issue re-occuring.
« on: November 02, 2012, 09:51:15 PM »
Just now all services of Avast Free Edition. Everything is off i mean everything avast main screen says this "UNSECURED". Your system is not protected. Please use the Fix Now button to start protecting your system. I then clicked on Fix Now no response. I then tried to individually turn on each real time shields. This same problem happened yesterday. I uninstalled it, restarted my laptop, used the avast uninstaller in safe mode, and re-installed avast. From there everything was okay.

Until just now this problem re-appeared. I am sick of doing the same thing again and again, because it will waste my bandwidth. I believe there is a bug in avast program.

Avast team please fix this problem. Thanks. My Avast free edition is 7.0.1474
DELL Inspiron 15" 7000 Gaming, Windows 10 Home Version 21H1 (OS Build 19043.1237), Trend Micro Maximum Security 2021 (17.0.1333), Avast SecureLine VPN (5.12.5655), Windows Firewall, Unchecky 1.2

Offline lukas.hasik

  • Avast team
  • Advanced Poster
  • *
  • Posts: 940
  • Product manager of Avast Security for Windows
Re: Same issue re-occuring.
« Reply #1 on: November 02, 2012, 10:05:55 PM »
might it be this one - http://forum.avast.com/index.php?topic=108279.msg858024#msg858024 ?

Could you send us your "Support Package" ? ("avast UI > Maintenance > Support > Generate Now")

thank you
Lukas.
Quality is also a feature.

Offline Staticguy

  • Super Poster
  • ***
  • Posts: 1427
Re: Same issue re-occuring.
« Reply #2 on: November 02, 2012, 10:36:32 PM »
The link that you gave. I read that the definition 121102-1 will fix this problem. Just now I got it. It's okay now.

Next time if it happens again. Can you please show me how to upload the logs in the server? I haven't done this thing before? Can i upload them here or can I private message you the logs?
« Last Edit: November 02, 2012, 11:00:47 PM by Staticguy »
DELL Inspiron 15" 7000 Gaming, Windows 10 Home Version 21H1 (OS Build 19043.1237), Trend Micro Maximum Security 2021 (17.0.1333), Avast SecureLine VPN (5.12.5655), Windows Firewall, Unchecky 1.2