[READ FIRST] Regarding Windows 8 BSOD Topics In Avast 7!

[bob3160]

I hope this contest disclosed the current bug that is evident in some systems:
http://blog.avast.com/2012/11/06/who-are-the-avast-bugbusters/

[Bhakakhan]

Until now, i liked avast a lot - i even played with the thought of buying the pro-version

This is history now.

I think no software developer or -even worse- a security software developer could afford supplying such a piece of buggy software - we are not talking about a small bug here - we are talking about BSODs

Its all about trust - i lost my trust to avast and changed to another product.

I will never use avast again. Sorry to say that.

I am very very very disappointed. All that you have in spare is a dubious patch, after days of waiting...i still can't believe, how you were able to get any certification from microsoft

Avira -at least- is true to their users - they tell you during the installation, that problems are to be expected. Avast -on the other side- is claiming full Win8 compatibility.

I can't see a bright future for the avast company...not really undeserved

[CraigB]

 Bhakakhan I fail to understand how you call the patch dubious it's a tempory patch that was created to fix some users that were experiencing BSOD's and so far it seems to have worked, not all user's of win8 were having these issues and avast can't account for every type of system configuration as there would be many as you could expect but on all systems it was originally tested on it passed.

If your happy to go to avira then do so but coming here to complain is rather pointless imo when you have not even stated if you had a problem yourself and needed directions to fix it

This is a support forum so you are bound to see people with problems here, there are also million of user's with no problems who you wont see here.

[bob3160]

Avast -on the other side- is claiming full Win8 compatibility.

Which is exactly what I have on my 5 Windows 8 systems.
There are unfortunately some computer that have a problem.

[Bhakakhan]

Bhakakhan I fail to understand

... not my problem ...
i just mentioned my opinion - it doesn't matter to me, if you understand, or fail to understand, ignore me, if you don't like my opinion
and yes: compared to other software, the patch is dubious to me - but -i know- this is only my personal opinion

some users that were experiencing BSOD's

he he ... underestimated - in all ways - you are playing down a very serious thing - avast was creating the FIRST BSOD for me after about 10 years - i didn't even know BSODs are still existing until avast published the new update - and "some users" is very likely very underestimated

do you have an idea of the inconvenience, this bug is creating? Another time just for you: With AVAST my System was NOT USABLE - for days. I don't see, that you really understand what this means to people who work with their machines. It takes precious time for even investigating, that Avast is the problem - unexperienced users may have taken apart their whole system - or pay a lot of money for a computer repair service.. you really have no idea...likely because you are not affected ...

€dit: .. And i consider it as an offense, if the avast! team tries to convince me, that the Bug is fixed (see thread for the newest version) - the truth is: nothing is fixed - even webrep is not fully functional (google chrome issue)

If your happy to go to avira

no - i don't go to avira - where did you read that? i just mentioned, that they -in contrast to AVAST- are true to their customers - means:
they are not lying..

coming here to complain is rather pointless imo when you have not even stated if you had a problem yourself and needed directions to fix it

oh - c'mon...

This is a support forum so you are bound to see people with problems here, there are also million of user's with no problems who you wont see here.

what do you want me to understand? Do you think i am a kiddie who doesn't know, what a forum is? Or do you want to cut out feedback? Didn't you learn, that user feedback is existential for software companies?

There are unfortunately some computer that have a problem.

means: there is no full compatibilty - just what i said
and btw: the computer has no problem - avast is having a problem with the computer

[bob3160]

If you use the quote, then please don't do it out of context. Thanks.
As already stated, the problem is only visible on some computers running Windows 8
Most Windows 8 systems have no problems running avast! 7, mine included.

[SugarD-x]

As bob3160 said, you can test all you want, but you can't predict every single issue that exists with the billions, if not trillions, (maybe even more...), of combinations of hardware and software out there. Even Apple, who has all their specific model systems built identical from the start have this issue. No two same computers are identical, no matter how you look at it.

@The playing down a BSOD thing, actually you're playing it up. BSOD's are quite common on brand new Operating Systems. Windows 8 has been officially released for what, 8 days? I'd understand if we were a few months into this, but it just came out man. You can't predict all the problems that weren't found on other systems during testing.

[CraigB]

Or do you want to cut out feedback? Didn't you learn, that user feedback is existential for software companies?

If you are going to quote me then quote the whole text so to put it in context, I understand perfectly fine what you were saying! it is you who fail to understand
If you want to give feed back then do so with something constructive and state your problem, replies such as " is this a joke " which you placed in another thread is very childish and you wonder wheather we think your a kiddie

If you are on win8 and you have the BSOD problem then apply the patch and we are not playing down anything, as lukor mentioned in another thread if they had known this release was going to cause issue's they would not have released it but at the time of testing it was fine.

[Bhakakhan]

If you are going to quote me then quote the whole text so to put it in context, I understand perfectly fine what you were saying! it is you who fail to understand
If you want to give feed back then do so with something constructive and state your problem, replies such as " is this a joke " which you placed in another thread is very childish and you wonder wheather we think your a kiddie

If you are on win8 and you have the BSOD problem then apply the patch and we are not playing down anything, as lukor mentioned in another thread if they had known this release was going to cause issue's they would not have released it but at the time of testing it was fine.

1st - you say you fail to understand - 2nd you say you perfectly understand ... weird.. 3rd you say i am the one who fails to understand - even more weird - what is your problem? The usage of "i" "you" and "they" ?!? As said before: Ignore me if you have problems with my post...

And: Please: Don't quote me out of context, my dear - if you want people to do the way you like, then give a good example and do not do the opposite.. - you even quote off-thread - what an example - nice one..

Next: I am not willing to let you tell me, how i should give my feedback - you don't want to tell the rain how to fall, do you? As a customer, i give feedback the way i think it is appropriate - i didn't offend you -as a person- in any way - you did the opposite - this says all.

[SugarD-x]

If you are going to quote me then quote the whole text so to put it in context, I understand perfectly fine what you were saying! it is you who fail to understand
If you want to give feed back then do so with something constructive and state your problem, replies such as " is this a joke " which you placed in another thread is very childish and you wonder wheather we think your a kiddie

If you are on win8 and you have the BSOD problem then apply the patch and we are not playing down anything, as lukor mentioned in another thread if they had known this release was going to cause issue's they would not have released it but at the time of testing it was fine.

1st - you say you fail to understand - 2nd you say you perfectly understand ... weird.. 3rd you say i am the one who fails to understand - even more weird - what is your problem? The usage of "i" "you" and "they" ?!? As said before: Ignore me if you have problems with my post...

And: Please: Don't quote me out of context, my dear - if you want people to do the way you like, then give a good example and do not do the opposite.. - you even quote off-thread - what an example - nice one..

Next: I am not willing to let you tell me, how i should give my feedback - you don't want to tell the rain how to fall, do you? As a customer, i give feedback the way i think it is appropriate - i didn't offend you -as a person- in any way - you did the opposite - this says all.

If you are not using the software, you are not a customer.
If you are a customer, your feedback is appreciated...not your negative criticism and sickening attitude.

[CraigB]

If you are going to quote me then quote the whole text so to put it in context, I understand perfectly fine what you were saying! it is you who fail to understand
If you want to give feed back then do so with something constructive and state your problem, replies such as " is this a joke " which you placed in another thread is very childish and you wonder wheather we think your a kiddie

If you are on win8 and you have the BSOD problem then apply the patch and we are not playing down anything, as lukor mentioned in another thread if they had known this release was going to cause issue's they would not have released it but at the time of testing it was fine.

1st - you say you fail to understand - 2nd you say you perfectly understand ... weird.. 3rd you say i am the one who fails to understand - even more weird - what is your problem?

Firstly I said " I fail to see how you find the patch dubious " as there is clearly nothing dubious about it so you are very mistaken and confused.

Secondly you were not quoted out of text

Thirdly you need to take heed of some good advice in how to give feedback as you obviously haven't a clue I'm done with trying to deal with trolls such as yourself as you have clearly come here to troll and argue without actually supplying any negligible information other than meaningless comments and assumptions.

[coogan607]

First law of forums: Don't get sucked in by the troll.

Yeah, I knew there would be some issues with the brand-new release of Windows, but I did it, anyway. (I still have the bruises, too.)

I hadn't said anything earlier, but build 1474 did not fix my crashes. I posted (via FTP) 2 mini dumps with that build installed. Unfortunately I've had to uninstall Avast! until we get a little further along. Well, it's either that or go back to Windows 7 (I do have a dual-boot system), which seems even more counter-productive.

I'm going to be patient. I only wish I could go back out on the bleeding edge and suffer through this troubleshooting effort, but I'm trying to finish an important project. So ... my choices are Windows 7 (which works fine), or no Avast!

[SugarD-x]

First law of forums: Don't get sucked in by the troll.

Yeah, I knew there would be some issues with the brand-new release of Windows, but I did it, anyway. (I still have the bruises, too.)

I hadn't said anything earlier, but build 1474 did not fix my crashes. I posted (via FTP) 2 mini dumps with that build installed. Unfortunately I've had to uninstall Avast! until we get a little further along. Well, it's either that or go back to Windows 7 (I do have a dual-boot system), which seems even more counter-productive.

I'm going to be patient. I only wish I could go back out on the bleeding edge and suffer through this troubleshooting effort, but I'm trying to finish an important project. So ... my choices are Windows 7 (which works fine), or no Avast!

Have you tried the patch on top of that build yet?

[coogan607]

Have you tried the patch on top of that build yet?

Not yet. Must ... finish ... project ... 

[SugarD-x]

Have you tried the patch on top of that build yet?

Not yet. Must ... finish ... project ... 

It should solve your problem. When you get a chance, just update to the latest version of Avast!, slap on the patch, reboot, and turn on all shields. From there, just let us know if you have any more crashes. If so, dump it so Avast! can analyze it. If not, enjoy!