Author Topic: [READ FIRST] Regarding Windows 8 BSOD Topics In Avast 7!  (Read 146743 times)

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The Eradicator

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Re: [READ FIRST] Regarding Windows 8 BSOD Topics!
« Reply #180 on: January 18, 2013, 07:27:17 PM »
The patch works for me, but I have to stop all avast shields to run cryengine3.  That is not a major problem though.
Can I re enable the self defense module?

Offline SugarD-x

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Re: [READ FIRST] Regarding Windows 8 BSOD Topics!
« Reply #181 on: January 18, 2013, 10:01:21 PM »
The patch works for me, but I have to stop all avast shields to run cryengine3.  That is not a major problem though.
Can I re enable the self defense module?
If the patch is working, you should be able to enable all the shields. If it's not, then the only one you need to turn off is the Network Shield. The issue with CryEngine3 is a separate problem that you should probably make another topic for. :)
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verdy_p

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Re: [READ FIRST] Regarding Windows 8 BSOD Topics!
« Reply #182 on: January 18, 2013, 11:18:39 PM »
Windows 8 has a severe internal bug in several of its drivers, notably :

- for handling large disk partitions (more than about 2 TB : the bug is in ntfs.sys notably it will immediately fail with a BSOD as soon as backup starts : Windows backup apparently uses (in ntfs.sys) a 32-bit variable to test the amount of free disk space, and gets some random negative value, and then fails to allocate some buffers and ntfs.sys gets a NULL pointer that it tries to reference, causing a fatal exception that causes the system to go to BSOD as NTFS.SYS MUST NOT be terminated!). This affects users with large disks (e.g. those trying to install the 64-bit version of Windows 8 over a large RAID volume). But it can also cause AVAST to hang as well (as it also depends on ntfs.sys). NTFS.SYS does not work correctly in its 64-bit version (visible this system driver was incorrectly compiled and has mixed 32-bit and 64-bit compile-time flags.

- in a new API related to DirectX11, where WinSat fails with 64-bit processors and NVIDIA display drivers (a new DDK API with DDI 1.1 apparently requires that WDDDM display drivers MUST report their shadow memory as "*_SEGMENT3" structures instead of "*_SEGMENT" structures in previous WDDM versions; MSDN says that this API is new to Windows 8, OK, but it does not require drivers to support it, and WinSat will fail the API returns a "not supported" error. This new API is just there to indicate how virtual memory segments are mapped to hardware memory segments, as before, but this new structure has had its members swapped with flags at the begining instead of at and, for only adding a new member containing the size of the segment to save in case of hibernation; if this API is not supported because there's nothing to save in case of hibernation, WinSat should not complain and repeat itself constantly every 3 minutes trying to perform the same test! It should use the previous supported API 'using "*_SEGMENT" and assume that the whole reported memory segment is to save to the hibernation; this is in fact very strange because it makes this false assumption only if you are running a multicore Windows kernel, so you can paliate the problem in WinSat by first disabling all cores but 1 and disabling hyperthreading, the time to run WinSat once; then you can reboot with all cores enabled in the BIOS and hyperthreading enabled.
These bugs all occur in the 64 bit version of Windows 8 (and most Windows 8 PC sold for tablets or subnotebooks are running a 32-bit version).

In summary : Windows 8 does not work with its 64-bit installation ! These bugs are critical, and still not solved (some OEMs are trying to implement their own patches differently and not compatible with each other ! Microsoft should instead develop corrections to its kernel and instruct the OEMs to remove thier attempted patches.

So : don't use Windows 8 in 64-bit mode for now, if you have a multicore CPU or hyperthreading CPU, or if you have partitions larger than 2 TB.

Offline SugarD-x

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Re: [READ FIRST] Regarding Windows 8 BSOD Topics!
« Reply #183 on: January 18, 2013, 11:34:51 PM »
Windows 8 has a severe internal bug in several of its drivers, notably :

- for handling large disk partitions (more than about 2 TB : the bug is in ntfs.sys notably it will immediately fail with a BSOD as soon as backup starts : Windows backup apparently uses (in ntfs.sys) a 32-bit variable to test the amount of free disk space, and gets some random negative value, and then fails to allocate some buffers and ntfs.sys gets a NULL pointer that it tries to reference, causing a fatal exception that causes the system to go to BSOD as NTFS.SYS MUST NOT be terminated!). This affects users with large disks (e.g. those trying to install the 64-bit version of Windows 8 over a large RAID volume). But it can also cause AVAST to hang as well (as it also depends on ntfs.sys). NTFS.SYS does not work correctly in its 64-bit version (visible this system driver was incorrectly compiled and has mixed 32-bit and 64-bit compile-time flags.

- in a new API related to DirectX11, where WinSat fails with 64-bit processors and NVIDIA display drivers (a new DDK API with DDI 1.1 apparently requires that WDDDM display drivers MUST report their shadow memory as "*_SEGMENT3" structures instead of "*_SEGMENT" structures in previous WDDM versions; MSDN says that this API is new to Windows 8, OK, but it does not require drivers to support it, and WinSat will fail the API returns a "not supported" error. This new API is just there to indicate how virtual memory segments are mapped to hardware memory segments, as before, but this new structure has had its members swapped with flags at the begining instead of at and, for only adding a new member containing the size of the segment to save in case of hibernation; if this API is not supported because there's nothing to save in case of hibernation, WinSat should not complain and repeat itself constantly every 3 minutes trying to perform the same test! It should use the previous supported API 'using "*_SEGMENT" and assume that the whole reported memory segment is to save to the hibernation; this is in fact very strange because it makes this false assumption only if you are running a multicore Windows kernel, so you can paliate the problem in WinSat by first disabling all cores but 1 and disabling hyperthreading, the time to run WinSat once; then you can reboot with all cores enabled in the BIOS and hyperthreading enabled.
These bugs all occur in the 64 bit version of Windows 8 (and most Windows 8 PC sold for tablets or subnotebooks are running a 32-bit version).

In summary : Windows 8 does not work with its 64-bit installation ! These bugs are critical, and still not solved (some OEMs are trying to implement their own patches differently and not compatible with each other ! Microsoft should instead develop corrections to its kernel and instruct the OEMs to remove thier attempted patches.

So : don't use Windows 8 in 64-bit mode for now, if you have a multicore CPU or hyperthreading CPU, or if you have partitions larger than 2 TB.
That isn't the case with all 64-Bit installations with multi-core CPU's, because my laptop is running it just fine. Also, you should probably post this in a separate thread as it is unrelated to this. This topic is about Windows 8 BSOD's caused by Avast! itself.
~SugarD-x~

Offline bob3160

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Re: [READ FIRST] Regarding Windows 8 BSOD Topics!
« Reply #184 on: January 19, 2013, 12:31:47 AM »
Quote
That isn't the case with all 64-Bit installations with multi-core CPU's, because my laptop is running it just fine. Also, you should probably post this in a separate thread as it is unrelated to this. This topic is about Windows 8 BSOD's caused by Avast! itself.
My 64 bit also has no problems and has never needed the "fix".
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Offline Bhenry004

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Re: [READ FIRST] Regarding Windows 8 BSOD Topics!
« Reply #185 on: January 20, 2013, 04:01:32 PM »
I've used Avast for years on XP and love it but now have a Win8 system and was about to install Avast IS on it. After reading several posts on this forum about BSOD's on Win8 I'm scared to jump into the Avast water. When will we know if it's safe to start using it on Win8 ???

Offline OsFly

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Re: [READ FIRST] Regarding Windows 8 BSOD Topics!
« Reply #186 on: January 20, 2013, 04:09:18 PM »
Well, maby safe way is to wait until the screaming stops here.  ;D then add a few months on top.. :) I did go back to win7..

Offline bob3160

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Re: [READ FIRST] Regarding Windows 8 BSOD Topics!
« Reply #187 on: January 20, 2013, 05:26:49 PM »
I've used Avast for years on XP and love it but now have a Win8 system and was about to install Avast IS on it. After reading several posts on this forum about BSOD's on Win8 I'm scared to jump into the Avast water. When will we know if it's safe to start using it on Win8 ???
Since this is a support forum, you're looking at mostly users who have run into a problem.
For every complaint you see here there are hundreds or probably thousands of other users
who have no problem.
I'm one of those who has windows 8 installed on 5 computers and have never had a problem with avast! 7
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CJ Earner

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Re: [READ FIRST] Regarding Windows 8 BSOD Topics!
« Reply #188 on: February 02, 2013, 04:25:42 PM »
I extracted the 64 bit patch into C:\Windows\System32\drivers as instructed. Oddly,  7-zip didn't prompt me to overwrite any files.
I then noticed there is an aswnet.sys located in C:\Windows\SysWOW64\drivers. (I presume that would be for the 32 bit subsystem.)

The hashes on that file are:
CRC 5DF0AA70
MD5 7415A03DEF5A4D5068112E8782FCEF75
SHA1 EA62BABB7726E6B86529CFB2D19CB40E57D2C181

The file version is 7.0.0.107
The creation date is 11/4/2012

If that needs to be replaced with the 32 bit version of the patch it may be the reason some 64 bit machines are having issues after patching.

As an experiment I'll update them. I don't mind being a guinea pig :)

Offline SugarD-x

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Re: [READ FIRST] Regarding Windows 8 BSOD Topics!
« Reply #189 on: February 02, 2013, 10:11:41 PM »
I'm one of those who has windows 8 installed on 5 computers and have never had a problem with avast! 7
Heh, I know what you mean. I have 2 systems running Windows 8 right now with the latest version of Avast!, and only one is affected by the bug. It's a confusing issue.
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Offline bob3160

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Re: [READ FIRST] Regarding Windows 8 BSOD Topics!
« Reply #190 on: February 03, 2013, 12:26:10 AM »
I'm one of those who has windows 8 installed on 5 computers and have never had a problem with avast! 7
Heh, I know what you mean. I have 2 systems running Windows 8 right now with the latest version of Avast!, and only one is affected by the bug. It's a confusing issue.
Just curious. Are you using any tune up or tweaking utilities ???
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Offline SugarD-x

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Re: [READ FIRST] Regarding Windows 8 BSOD Topics!
« Reply #191 on: February 03, 2013, 12:37:38 AM »
I'm one of those who has windows 8 installed on 5 computers and have never had a problem with avast! 7
Heh, I know what you mean. I have 2 systems running Windows 8 right now with the latest version of Avast!, and only one is affected by the bug. It's a confusing issue.
Just curious. Are you using any tune up or tweaking utilities ???
Nope. Happened on a clean install of Win8 Pro x86. :(
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ShanghaiWall

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Re: [READ FIRST] Regarding Windows 8 BSOD Topics!
« Reply #192 on: February 27, 2013, 12:55:50 PM »
So I'm one of those unlucky users who ran into BSOD problem. Fortunately, I'm using trial version, so at least I didn't pay for it (yet). I applied the patch, but now I'm having another problem (two, actually). So the first problem is (sorry for offtop) is I can't update avast, it says that there is no available space for this operation, or some bs like that. Of course, it's a blatant lie.
Another problem is that I can't access most of the websites anymore! I was able to use Google, but none of the search results would open, it just gets stuck in "Waiting request". Apparently, I can only access websites, which URL's start with https. I share my LAN connection with my phone through Wi-Fi and from it I can access any website. So I uninstalled Avast! IS with Avast! Uninstall tool, doing it in Safe Mode, reboot in Normal mode and Voila! - I can access any website from my desktop computer.
I don't think I can find any alternative to Avast!, so can somebody help me, please?

My specs:
ASUS K43TK laptop
Windows 8 Pro x64

Offline Asyn

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Re: [READ FIRST] Regarding Windows 8 BSOD Topics!
« Reply #193 on: February 27, 2013, 01:08:35 PM »
I don't think I can find any alternative to Avast!, so can somebody help me, please?

Wait for Version 8, which will be out tomorrow. ;)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

REDACTED

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Re: [READ FIRST] Regarding Windows 8 BSOD Topics!
« Reply #194 on: March 03, 2013, 04:15:17 AM »
Please use the search function if you are getting a BSOD in Windows 8 caused by Avast!'s system drivers! There is now 8 or 9 different topics for the same, exact subject in this board. Don't make more unless you've read through them all and know for sure that your issue is not the same!

Here are a few from just the first two pages alone:

http://forum.avast.com/index.php?topic=108272.0
http://forum.avast.com/index.php?topic=108087.0
http://forum.avast.com/index.php?topic=108204.0
http://forum.avast.com/index.php?topic=107811.0
http://forum.avast.com/index.php?topic=108270.0
http://forum.avast.com/index.php?topic=108433.0
http://forum.avast.com/index.php?topic=107886.0
http://forum.avast.com/index.php?topic=108324.0
http://forum.avast.com/index.php?topic=108619.0
http://forum.avast.com/index.php?topic=107930.0
http://forum.avast.com/index.php?topic=108731.0

A patch has been made as a temporary solution, which is also meant to help the Avast! team resolve the issue for the next update. Please update to the latest version of Avast! available, and then follow the instructions found here:
http://public.avast.com/~rypacek/patches/

(See the one titled "aswnet patch: Patch for aswNet.sys, BlueScreen in NETIO.SYS on Windows8")

Jeff, The patch you are referring to is for Avast 7 only.....