Author Topic: white screen  (Read 1721 times)

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nanners

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white screen
« on: November 03, 2012, 12:12:27 PM »
Upon starting up my HP Desktop Vista 64 bit I get a white screen. I can't do anything, it just sits there.........white.

I can get to safe mode command prompt , but I don't know what to type in the box.

any help appreciated, thanks

Offline essexboy

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Re: white screen
« Reply #1 on: November 03, 2012, 03:23:34 PM »

nanners

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Re: white screen
« Reply #2 on: November 03, 2012, 06:31:32 PM »
Thanks for the info , but this is happening on my desktop computer. Since it happened when I turned it on this morning, I have been able to get to the screen for system restore and restored it back a few days, before this happened to me. Hubby was looking at a joke site and the screen went completely white, no task bar, nothing.   I am going to run Malwarebytes to see if anything shows up there.

Once again, thanks  ;D

Offline essexboy

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Re: white screen
« Reply #3 on: November 03, 2012, 06:34:19 PM »
If you would like me to take a deeper look then follow the steps here http://forum.avast.com/index.php?topic=53253.0