Author Topic: Avast cause blue screens on windows 8  (Read 10708 times)

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kermit2

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Avast cause blue screens on windows 8
« on: October 28, 2012, 04:37:31 PM »

 Hi guys

 myself and a few friends are experiencing blue screen after install Avast. Currently i have had to remove it and gone back to windows defender. It was the newest version of Avast and completely updated. Is there going to be a solution for this as i love the protection of avast

« Last Edit: October 28, 2012, 04:49:13 PM by kermit2 »

Offline bob3160

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Re: Avast cause blue screens on windows 8
« Reply #1 on: October 28, 2012, 05:19:12 PM »

 Hi guys

 myself and a few friends are experiencing blue screen after install Avast. Currently i have had to remove it and gone back to windows defender. It was the newest version of Avast and completely updated. Is there going to be a solution for this as i love the protection of avast
avast! 7 and Windows 8 have worked well together for some time already.
I have the current version of avast! 7 free running on my Windows 8 Enterprise and Windows 8 Pro systems now.
More information about your system and any other security related programs installed might help solve your problem.
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kermit2

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Re: Avast cause blue screens on windows 8
« Reply #2 on: October 29, 2012, 02:18:02 PM »
Hi

I'm running a i7 sandy bridge, with 16 gigs ram. the version i have is avast 7 internet security version and its installed on a 90 solid state drive which is system drive . i have 3 other 1 TB drives for other programs as well as games. I'm running Windows 8 Pro

I hope that helps

Offline bob3160

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Re: Avast cause blue screens on windows 8
« Reply #3 on: October 29, 2012, 11:40:24 PM »
Hi

I'm running a i7 sandy bridge, with 16 gigs ram. the version i have is avast 7 internet security version and its installed on a 90 solid state drive which is system drive . i have 3 other 1 TB drives for other programs as well as games. I'm running Windows 8 Pro

I hope that helps
What other security programs are installed ???
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kermit2

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Re: Avast cause blue screens on windows 8
« Reply #4 on: October 30, 2012, 12:37:31 AM »
The only other security program now installed is windows defender. I have even the firewall turned off

Offline bob3160

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Re: Avast cause blue screens on windows 8
« Reply #5 on: October 30, 2012, 01:06:36 AM »
Try doing a repair of avast!
Programs and Features > Select avast! then scroll down and select Repair. REBOOT
See if that helps.
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hankchill

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Re: Avast cause blue screens on windows 8
« Reply #6 on: October 30, 2012, 07:46:23 PM »
I have been experiencing crashes with Windows 8 as well.

On a fresh new install, the first thing I installed was Avast! Internet Security. It randomly crashes reporting that aswnet.sys is the culprit. There is no rhyme or reason to the crashes, it just seems to happen randomly. After removing Avast everything seems to be working normally.

Doing a search for that file resulted in other posts on the Avast message board pertaining to other Windows 8 users experiencing the same issue, so I think this is something that merits investigation.

I'll reinstall Avast, wait for it to cause my system to crash, and then post a link to a system dump for further inspection.

Regards,
--Henry

kermit2

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Re: Avast cause blue screens on windows 8
« Reply #7 on: November 02, 2012, 02:39:22 PM »
Hi Guys

 Sorry it took so long to get this crash report i have been working the past few days . So i re installed avast this morning about 1 hour ago, and its crashed again no crash all week with it unistalled . Here is the crash report from whocrashed , also included is the comp description , any help would be good as its happens alot with avast internet security

my comp

computer name: GARTH
windows version: Windows 8 , 6.2, build: 9200
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM) i7-2700K CPU @ 3.50GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 12832849920 total
VM: 2147352576, free: 1897349120

Crash report


Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Fri 2012-11-02 1:32:03 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\110212-10453-01.dmp
This was probably caused by the following module: aswnet.sys (0xFFFFF880042343AA)
Bugcheck code: 0xD1 (0x38, 0x2, 0x0, 0xFFFFF880042343AA)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\aswnet.sys
product: Avast Firewall
company: AVAST Software
description: AVAST Firewall Core Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswnet.sys (AVAST Firewall Core Driver, AVAST Software).
Google query: AVAST Software DRIVER_IRQL_NOT_LESS_OR_EQUAl


I will try disabling avast firewall cause it looks like it my be the issue

Update : as soon as i tried to stopped Avast firewall it crashed the comp. here is the crash report from this crash


2nd crash same report

On Fri 2012-11-02 1:41:28 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\110212-11500-01.dmp
This was probably caused by the following module: aswnet.sys (0xFFFFF880043343AA)
Bugcheck code: 0xD1 (0x38, 0x2, 0x0, 0xFFFFF880043343AA)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\aswnet.sys
product: Avast Firewall
company: AVAST Software
description: AVAST Firewall Core Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswnet.sys (AVAST Firewall Core Driver, AVAST Software).
Google query: AVAST Software DRIVER_IRQL_NOT_LESS_OR_EQUAL

« Last Edit: November 02, 2012, 02:46:10 PM by kermit2 »

Offline bob3160

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Re: Avast cause blue screens on windows 8
« Reply #8 on: November 05, 2012, 03:01:08 PM »
See if the following takes care of your problem:
http://forum.avast.com/index.php?topic=107886.msg858781#msg858781
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Offline SugarD-x

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Re: Avast cause blue screens on windows 8
« Reply #9 on: November 06, 2012, 04:58:49 AM »
~SugarD-x~