Issues getting rid of Norton

[Pippin]

Hello!

I have had avast! for several months now, and it appears to be doing something, because every few days, it announces that "Virus databases have been updated." But I realized after I installed it that I still have a version of Norton (Norton Antivirus Corporate Edition) on my computer. It is left over from my time at university, when I was on the campus network.

I have tried several times to remove Norton through "Add/Remove Programs" the Control Panel, and every time I highlight Norton and click Add/Remove, the Norton installation Wizard tries to start!

Is there a really obvious solution to this problem and am I just missing it? I know there is another posting on this forum that talks about a Rnav2003.exe utility that removes Norton, but the link it sends you to says you should try to Add/Remove first, and I don't want to be hasty.

Suggestions, please?

[Eddy]

Use add/remove, than use the util. That will do it.

[Pippin]

Thanks for the response!

Add/Remove, and then the utility? But Add/Remove doesn't do anything except try to install again. Should I just use the utility right away?

[Eddy]

Yup, use the util. Than check manually to see if there is anything left and remove it.

[Pippin]

I went to get the utility, and the instructions said not to use it for Norton AntiVirus Corporate Edition.

Is there some other way?

[Eddy]

Have a look HERE

[garyb]

You could try this

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2002031914291648

Hope it works out ok

[Pippin]

Tnank you very much! I have manually uninstalled Norton (at last!).

Do I need to reinstall avast! to make sure it is working right?

[Eddy]

Neah, shouldn't be needed. Check if the providers are started and that there is no red cross over the blue ball.

[Pippin]

Great! Thank you! What a good first-time-on-the-forum experience!