Author Topic: Resolved: Found one Trojan horse on Windows 7 computer  (Read 26315 times)

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Offline Diddy

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Resolved: Found one Trojan horse on Windows 7 computer
« on: November 11, 2012, 01:55:08 AM »
HI I was wondering if I could ask a question you see we have two computers in the house and I look after the security of them.  My mom told me that the computer that has Windows 7 on it was really slow when I got back home I did a quick scan last night and avast 7 free lased version when finished found one infected file so after I put the trojan in the virus chest it was successfully put in the chest then I was asked to do a boot time scan to do a full clean up so I ran the boot time scan and while the boot time scan was running it found some files that were infected with funweb and my websearch.  My question is this should I worry about the files that are infected with funweb Pup and my web search.  So today after avast 7 free was updated I did a full scan with avast and it got done and said no threat found does this mean that the trojan is no longer on this computer.  I was just wanting some help
the name of the virus is win32: $R9HF5.exe Lockerscreen-MU (TRJ) severty High
Ps: I sent the virus to the virus lab

Thanks and have a great day

 
« Last Edit: November 18, 2012, 10:16:02 AM by Diddy »
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Offline mikaelrask

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Re: Found one Trojan horse on Windows 7 computer
« Reply #1 on: November 11, 2012, 09:31:21 AM »
hey i suggest you follow this guide and attach your logs.

http://forum.avast.com/index.php?topic=53253.0

a malware expert will guide you from there.
Windows 8.1 amd a10-5700 64 bit
12 GB ram 1 tb hard drive. Avast 18, MBAM

Offline Diddy

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Re: Found one Trojan horse on Windows 7 computer
« Reply #2 on: November 11, 2012, 09:45:21 AM »
HI I should mention that I installed and ran malwarebytes free on the second computer witch is Windows 7 and it did not find any threats at all.

Thanks
Windows 10 Home Edition  64 Bit
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Offline mikaelrask

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Re: Found one Trojan horse on Windows 7 computer
« Reply #3 on: November 11, 2012, 02:32:37 PM »
hey you should follow this guide on the computer avast found the Trojan.

the malware expert needs those logs to be able to help you with your problem.
Windows 8.1 amd a10-5700 64 bit
12 GB ram 1 tb hard drive. Avast 18, MBAM

TheHulk

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Re: Found one Trojan horse on Windows 7 computer
« Reply #4 on: November 11, 2012, 03:42:46 PM »
Thats why i dont install those softwares as junk on my computer.. all i do use google.co.uk for search

Offline mikaelrask

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Re: Found one Trojan horse on Windows 7 computer
« Reply #5 on: November 11, 2012, 08:07:05 PM »
hey thehulk this guide is safe to use and will be needed for the malware expert to be able to help the users with there malware problem.
Windows 8.1 amd a10-5700 64 bit
12 GB ram 1 tb hard drive. Avast 18, MBAM

TheHulk

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Re: Found one Trojan horse on Windows 7 computer
« Reply #6 on: November 11, 2012, 08:14:40 PM »
hey thehulk this guide is safe to use and will be needed for the malware expert to be able to help the users with there malware problem.

not the guide i mean installed with funweb and my websearch

Offline Diddy

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Re: Found one Trojan horse on Windows 7 computer
« Reply #7 on: November 11, 2012, 10:30:14 PM »
HI I am scared to do something wrong because the computer I am talking about is my step dad's computer when I found all the funweb stuff and my web search it was only during the boot time scan and it put all that stuff in the virus chest anyways.  I am not an advanced user at all and I am worried about messing something up that I won't be able to fix if I delete the wrong file do you understand.

Thanks for your help everyone

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Offline DJBone

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Re: Found one Trojan horse on Windows 7 computer
« Reply #8 on: November 11, 2012, 10:45:01 PM »
If you want to be sure (safe) then follow this guide: http://forum.avast.com/index.php?topic=53253.0
You can ask if you don't know something.

DJBone
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Offline Diddy

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Re: Found one Trojan horse on Windows 7 computer
« Reply #9 on: November 11, 2012, 11:36:39 PM »
HI If I install adwcleaner on my Windows Vista computer or the second computer can I just do a scan and safe the results in the program to make sure I am deleting the right stuff and not messing something up is this possible with adwcleaner at all.

Thanks

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Offline Pondus

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Re: Found one Trojan horse on Windows 7 computer
« Reply #10 on: November 11, 2012, 11:52:37 PM »
AdwCleaner will only remove browser/toolbar crap    ;)

if not run, Essexboy will remove the same crap when he see it in the OTL log, but it saves him lots of time and work when creating the OTL fix as he then dont have to include this   ;)
« Last Edit: November 12, 2012, 12:19:00 AM by Pondus »

Offline Diddy

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Re: Found one Trojan horse on Windows 7 computer
« Reply #11 on: November 12, 2012, 01:32:32 AM »
hI I was wondering if I could ask what does otl do by oldtimer what does it do exactly and what do I do after the scan is complete what do I do with the log how do I save it and put it on the virus and worms section.

Thanks

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Offline Pondus

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Re: Found one Trojan horse on Windows 7 computer
« Reply #12 on: November 12, 2012, 01:35:12 AM »
it does not do anything until Essexboy instruct it to do so, based on the diagnostic log it produce when you run it first (surf the virus and worms topics and see)

Quote
do I save it and put it on the virus and worms section.
you can save it here as you have already started this topic

Quote
what do I do with the log how
all instructions are in the guide you got link to

Essexboy need the following logs

AdwCleaner
Malwarebytes
OTL
aswMBR


« Last Edit: November 12, 2012, 05:38:15 AM by Pondus »

Offline Diddy

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Re: Found one Trojan horse on Windows 7 computer
« Reply #13 on: November 12, 2012, 08:00:25 AM »
HI I was wanting to ask another question do all these programs in the malware guide work on Windows Vista systems fine.

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Offline Asyn

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Re: Found one Trojan horse on Windows 7 computer
« Reply #14 on: November 12, 2012, 08:03:50 AM »
HI I was wanting to ask another question do all these programs in the malware guide work on Windows Vista systems fine.

Yes.
Win 8.1 [x64] - Avast PremSec 21.2.2453.Beta#4 [UI.601] - EEK - Firefox ESR 78.8 [NS/uBO/PB] - TB 78.8
Avast-Tools: Secure Browser 88.2 - Cleanup P 21.1 - SecureLine 5.9 - Driver Updater 21.1 - CCleaner 5.77
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0