Author Topic: Outlook 2013 crashes when sending email with Avast! Add In enabled  (Read 12377 times)

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Offline Isometer

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When i write a new email and click on the send button, Outlook crashes every time.
At the same time I am running avast! IS software. After disabling the avast! Outlook add in, sending of email works fine. I am on a 64 bit Windows 7 Pro system. avast! was working fine on the same system with Outlook 2010. There seems to be an incompatibility with the avast! Outlook add in when used under Outlook 2013.  :(

Offline coldair

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Re: Outlook 2013 crashes when sending email with Avast! Add In enabled
« Reply #1 on: November 19, 2012, 03:42:20 PM »
I am having the

Offline ajsmith9870

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Re: Outlook 2013 crashes when sending email with Avast! Add In enabled
« Reply #2 on: November 19, 2012, 04:24:27 PM »
Me too - 32 bit Windows 7 and Office 2013.  I can only send with the add-in disabled.

Offline gund007

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Re: Outlook 2013 crashes when sending email with Avast! Add In enabled
« Reply #3 on: November 19, 2012, 04:30:26 PM »
I am also having this issue with Outlook 2013 and sending email. Only happens when the avast! addin for outlook is enabled.

Offline petr_matrix

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Re: Outlook 2013 crashes when sending email with Avast! Add In enabled
« Reply #4 on: November 19, 2012, 05:49:37 PM »
Hi,
try to disable "scan outbound messages" in mail shield and enable add-in. It could help you.

PL

Offline Isometer

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Re: Outlook 2013 crashes when sending email with Avast! Add In enabled
« Reply #5 on: November 19, 2012, 09:12:18 PM »
Thanks!

It works with "disable scan outbound messages"

Offline Infratech Solutions

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Re: Outlook 2013 crashes when sending email with Avast! Add In enabled
« Reply #6 on: November 19, 2012, 09:49:05 PM »
Working fine here: Windows 8 Pro (64 bits) + Office Professional Plus 2013 (64 bits) + avast! Internet Security 7.0.1474

All options in Mail Shields active, even "scan outbound messages" and Outlook plug-in working (asOutExt64.dll)
La web de Avast antivirus para España: www.infratech.es/avast.

Offline petr_matrix

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Re: Outlook 2013 crashes when sending email with Avast! Add In enabled
« Reply #7 on: November 20, 2012, 11:41:00 AM »
Thanks!

It works with "disable scan outbound messages"
You're welcome.

Offline Rambaldi

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Re: Outlook 2013 crashes when sending email with Avast! Add In enabled
« Reply #8 on: November 22, 2012, 04:58:09 PM »
works, but if you add an attachment to be the same in crash

Offline Rambaldi

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Re: Outlook 2013 crashes when sending email with Avast! Add In enabled
« Reply #9 on: November 22, 2012, 05:18:47 PM »
SOLVED:
view image!

Offline petr_matrix

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Re: Outlook 2013 crashes when sending email with Avast! Add In enabled
« Reply #10 on: November 22, 2012, 05:23:47 PM »
Yes, this should solve it. This bug was not reproducible in outlook 2013 beta, but will be fixed in next release.

Offline Infratech Solutions

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Re: Outlook 2013 crashes when sending email with Avast! Add In enabled
« Reply #11 on: November 26, 2012, 11:09:39 AM »
Outlook 2013 (not beta version) had disabled avast! plugin automatically.
La web de Avast antivirus para España: www.infratech.es/avast.

Offline CptSternn

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Re: Outlook 2013 crashes when sending email with Avast! Add In enabled
« Reply #12 on: December 07, 2012, 12:18:53 PM »
Same problem here!  Disabling outbound scanning has fixed the issue though.  Cheers lads!

Offline r.pauwels

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Re: Outlook 2013 crashes when sending email with Avast! Add In enabled
« Reply #13 on: February 13, 2013, 05:15:57 PM »
Hi,
try to disable "scan outbound messages" in mail shield and enable add-in. It could help you.

PL

OK it works thx
roland

Offline petr_matrix

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Re: Outlook 2013 crashes when sending email with Avast! Add In enabled
« Reply #14 on: February 13, 2013, 05:18:01 PM »
This bug could be fixed in new avast! 8 beta. Can anybody confirm it?
Thx,
PL