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Author Topic: Avast PIN  (Read 4116 times)

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yiren1

  • Guest
Avast PIN
« on: November 18, 2012, 12:11:05 PM »
I had forgotten my Avast PIN. PIN Recovery not set (please set the recovery phone number in the Settings). Had tried to go Avast web portal it show's me this, Device Communication
Last Update:    Aug 26, 2012
Last Known IP Address:    N/A
Real-Time shields:    ON
Virus Definitions Updates:    ON
Anti-Theft:    OFF Solve problem
Program Version:    2.0.2880
Definitions Version:    120913-0

When i tried to click click on the Solve problem next to the Anti-Theft, it shows me a pop out, Enable Anti-theft. After keying those information etc. Change avast! PIN. Key in with my new PIN and click Enable. But it still shows Anti- Theft OFF. Tried on my phone with the newly entered PIN, still doesn't work. Please help!!! I am on rooted SGS2
    
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Offline Werner

  • Avast team
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  • Posts: 867
Re: Avast PIN
« Reply #1 on: November 19, 2012, 09:49:35 AM »
Hello,

please disconnect from the online account and reconnect from within Anti-Theft. Now it should work.

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yiren1

  • Guest
Re: Avast PIN
« Reply #2 on: November 23, 2012, 01:29:29 PM »
It's not working at all. Please help
« Last Edit: November 23, 2012, 01:35:15 PM by yiren1 »
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_murilo

  • Guest
Re: Avast PIN
« Reply #3 on: January 17, 2013, 01:04:19 AM »
I have the same problem as related by yiren1. Please, help us!!
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reinhardholzner

  • Guest
Re: Avast PIN
« Reply #4 on: January 21, 2013, 10:43:56 AM »
you reinstalled everything? now what does not work?

Quote from: yiren1 on November 23, 2012, 01:29:29 PM
It's not working at all. Please help
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