Author Topic: Suspected infected Notebook  (Read 5124 times)

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Offline essexboy

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Re: Suspected infected Notebook
« Reply #15 on: November 16, 2012, 11:11:00 PM »
For sure, run a fresh OTL quick scan and select all users

kimarn

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Re: Suspected infected Notebook
« Reply #16 on: November 17, 2012, 01:06:33 AM »
THX, here's the new log.

Offline essexboy

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Re: Suspected infected Notebook
« Reply #17 on: November 17, 2012, 01:54:58 PM »
Let me know how it is on completion of this

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following


Code: [Select]
:OTL
DRV:64bit: - [2011/12/19 11:44:24 | 000,060,536 | ---- | M] (GFI Software) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sbhips.sys -- (sbhips)
DRV:64bit: - [2011/11/29 05:59:46 | 000,074,872 | ---- | M] (GFI Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\sbapifs.sys -- (sbapifs)
DRV:64bit: - [2011/10/26 13:23:36 | 000,057,976 | ---- | M] (GFI Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\sbredrv.sys -- (SBRE)
DRV - [2011/10/26 13:23:40 | 000,101,112 | ---- | M] (GFI Software) [Kernel | System | Running] -- C:\Windows\SysWOW64\drivers\SBREDrv.sys -- (SBRE)
O2:64bit: - BHO: (no name) - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - No CLSID value found.
O2:64bit: - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - No CLSID value found.

:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

kimarn

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Re: Suspected infected Notebook
« Reply #18 on: November 17, 2012, 05:49:02 PM »
Thanks again essexboy, I hope all is well now, everything seems to be running at top notch now. I also rescaned all users with OTL and attached that log too. I noticed McAfee still in the log. I removed that software with their removal utility. Is that something I should be conserned about? THX
« Last Edit: November 17, 2012, 06:06:00 PM by kimarn »

Offline essexboy

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Re: Suspected infected Notebook
« Reply #19 on: November 17, 2012, 08:17:15 PM »
They are firefox addons so they can be deleted from within firefox

Let me know when you are happy and I will remove my rubbish

kimarn

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Re: Suspected infected Notebook
« Reply #20 on: November 19, 2012, 08:48:12 PM »
Essexboy, Thx for all the help. Everything seems to be fine now, no problems. You can clean up what you need to. Thx

Offline essexboy

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Re: Suspected infected Notebook
« Reply #21 on: November 19, 2012, 09:01:42 PM »
Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Quote
    :Commands
    [resethosts]
    [emptytemp]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?Keep safe  :wave: