Author Topic: Avast Forum Moderation Policy  (Read 15073 times)

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Avast Forum Moderation Policy
« on: November 19, 2012, 02:57:34 PM »
I had asked elsewhere, but there may be the view that was not the correct location to ask.

You will see the screen shot of the search result.

I have read the "Forum information" thread and there is no link to the Avast Forum Moderation Policy.

Under the "Help" tab it seems all the links redirect to the Simple Machines website.

Where is the official Avast Forum Moderation Policy?

Offline Lisandro

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Re: Avast Forum Moderation Policy
« Reply #1 on: November 19, 2012, 03:43:05 PM »
Where is the official Avast Forum Moderation Policy?
There isn't specifically written here. We're living without it for ~10 years :)
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Re: Avast Forum Moderation Policy
« Reply #2 on: November 19, 2012, 03:48:32 PM »
Where is the Avast Forum documentation that identifies the members that are moderators and what their specific roles are?

Offline bob3160

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Re: Avast Forum Moderation Policy
« Reply #3 on: November 19, 2012, 06:09:48 PM »
Where is the Avast Forum documentation that identifies the members that are moderators and what their specific roles are?
Most likely with Avast Software since this is their forum.
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Re: Avast Forum Moderation Policy
« Reply #4 on: November 19, 2012, 11:46:50 PM »
Where is the Avast Forum documentation that identifies the members that are moderators and what their specific roles are?
Most likely with Avast Software since this is their forum.

It can only be assumed from the use of the vocabulary most likely that you do not actually know what your duties are.

Could it be that we have witness to a second example of confusion within the moderator ranks as to what eaxctly the duties are of a moderator here?

http://forum.avast.com/index.php?topic=97166.msg777793#msg777793

Quote
General Topics / Re: I Thought We Had Flags
« by bob3160 on April 21, 2012, 02:25:47 PM »

@craigb

As far as I understand our jobs as Überevangelist,
Help others and police Spam and remove whenever possible.
Any other matters are up to the Mods and our role is to report such things to the Mods.

Could it be a community of over a quarter of a million people deserve more respect on a company support forum?

Ad hoc moderation using no set moderation policy is a system that can be abused.

And it's bad for the company image.

Lastly, I asked some months ago whether a certain group of members here could see the registered members' IP addresses and was, at that time, told they could not.  I have since seen a contradiction posted by a member of that group, so I wish to ask the question in a slightly different manner:

Which members of which groups are able to record the IP address of a registered member?

If you can see it, you can record it.  If there are no guidelines set for you by this company, then one reverts to civil law on the matter.  Who has access to our IP addresses on this website's forum(s)?

Offline essexboy

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Re: Avast Forum Moderation Policy
« Reply #5 on: November 19, 2012, 11:55:08 PM »
I normally avoid this type of post but...  I am a moderator on another forum, where only the moderators know who is responsible for what.  The Evangelists here are a hybrid,  they can delete spam. That is it end of story.   If you have any privacy concerns then my recommendation would be to turn your computer off..  Unless you use an IP anonymiser then every website will know your IP. 

This is a help forum run by experienced user volunteers. We are not paid, employed or in hock to the company.  We do it to pay back for the free antivirus provided.  If you have a paranoia about privacy then there are many forums where you can vent your spleen with like minded people.  Here we have just one aim, to help people. Period

End of rant  ;D
« Last Edit: November 20, 2012, 12:01:26 AM by essexboy »

Offline bob3160

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Re: Avast Forum Moderation Policy
« Reply #6 on: November 20, 2012, 12:10:27 AM »
Where is the Avast Forum documentation that identifies the members that are moderators and what their specific roles are?
Most likely with Avast Software since this is their forum.

It can only be assumed from the use of the vocabulary most likely that you do not actually know what your duties are.

Could it be that we have witness to a second example of confusion within the moderator ranks as to what eaxctly the duties are of a moderator here?

http://forum.avast.com/index.php?topic=97166.msg777793#msg777793

Quote
General Topics / Re: I Thought We Had Flags
« by bob3160 on April 21, 2012, 02:25:47 PM »

@craigb

As far as I understand our jobs as Überevangelist,
Help others and police Spam and remove whenever possible.
Any other matters are up to the Mods and our role is to report such things to the Mods.

Could it be a community of over a quarter of a million people deserve more respect on a company support forum?

Ad hoc moderation using no set moderation policy is a system that can be abused.

And it's bad for the company image.

Lastly, I asked some months ago whether a certain group of members here could see the registered members' IP addresses and was, at that time, told they could not.  I have since seen a contradiction posted by a member of that group, so I wish to ask the question in a slightly different manner:

Which members of which groups are able to record the IP address of a registered member?

If you can see it, you can record it.  If there are no guidelines set for you by this company, then one reverts to civil law on the matter.  Who has access to our IP addresses on this website's forum(s)?
The only confusion is yours.
I know my job. If I didn't, your arrogance would already have resulted in your ban from this forum.
I've already asked the Moderators to handle your apparent problems and/or misunderstandings.
Have a great day.  :)
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Re: Avast Forum Moderation Policy
« Reply #7 on: November 20, 2012, 12:21:48 AM »
Your answer means that since your post of April 21, 2012 you have been given firm guidelines by this company stating in what manner you are to do your job?

And I asked who can see our IP addresses on this forum?

On a personal note, I take offense to a company representative serving in the capacity as a moderator for the company pasting labels upon me, as you just did.  I view that as a a company statement that this company's officials view my questions about the moderation policy and the persons involved in moderation for this company as arrogant.

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Re: Avast Forum Moderation Policy
« Reply #8 on: November 20, 2012, 12:24:23 AM »
And we now have one indication of the manner in which moderation is viewed by this company.

If a moderator thinks a registered member is arrogant in his/her views the registered member stands a chance of being banned by at least one member of the moderation team.


.

Offline bob3160

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Re: Avast Forum Moderation Policy
« Reply #9 on: November 20, 2012, 01:21:01 AM »
Quote
Your answer means that since your post of April 21, 2012 you have been given firm guidelines by this company stating in what manner you are to do your job?
Please stop making assumptions it doesn't speak well of your knowledge of actual facts.
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Re: Avast Forum Moderation Policy
« Reply #10 on: November 20, 2012, 02:03:42 AM »
If the question mark I used was an indication to anyone that I was not asking a question, I erred in using the question mark.  I was not aware of the question mark being an indication of assumption.

I'll rephrase the question from this:

Quote
Your answer means that since your post of April 21, 2012 you have been given firm guidelines by this company stating in what manner you are to do your job?

To this:

Have you received any specific guidelines from this company as to what your job is since you did that April 21, 2012 post?

Offline bob3160

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Re: Avast Forum Moderation Policy
« Reply #11 on: November 20, 2012, 02:14:57 AM »
I've already answered your question. You're the one doing the assumptions.
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Re: Avast Forum Moderation Policy
« Reply #12 on: November 20, 2012, 02:20:46 AM »
I've already answered your question. You're the one doing the assumptions.

This moderator states:

Quote
I know my job.

Does this company feel that their quarter-million member community has a right to know what his job is?  And how he has been instructed to go about achieving the tasks assigned to him?


Offline bob3160

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Re: Avast Forum Moderation Policy
« Reply #13 on: November 20, 2012, 02:46:39 AM »
I've already answered your question. You're the one doing the assumptions.

This moderator states:

Quote
I know my job.

Does this company feel that their quarter-million member community has a right to know what his job is?  And how he has been instructed to go about achieving the tasks assigned to him?
To correct your statement, I'm not a Moderator.
The only one asking the question you posed is you.... not " their quarter-million member community".
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Re: Avast Forum Moderation Policy
« Reply #14 on: November 20, 2012, 02:53:48 AM »
This is one example of what can happen when you are not all working from the same page.  Another "moderator" does not know he is not a "moderator".

http://forum.avast.com/index.php?topic=107408.msg853430#msg853430

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avast! Free/Pro/Suite / Re: Avast Internet Security and IP
« by Pondus on October 22, 2012, 05:04:02 PM »

i am not sure that a hacker can see your IP or not..... but when you connect somwhere, like this forum
it is like using your phone....we (forum moderators) can see where you are calling frome

And your reference to me and the rest of the community will be excused as not being a statement from the company, but as your opinion.  My question was directed to a person who can speak on company policy, and you are obviously not qualified to do that.