Author Topic: Problem updating virus definition today  (Read 84034 times)

0 Members and 1 Guest are viewing this topic.

Offline PamJ

  • Sr. Member
  • ****
  • Posts: 239
    • The Perfect Word Transcription Service
Re: Problem updating virus definition today
« Reply #60 on: November 20, 2012, 07:06:35 PM »
Yes, mine appears to be working as usual, except as many others, I get that 404 errors whenever it automatically tries to update virus definitions or when I manually try to do the update. Just glad to know it's not something on my end... ;).
Windows 7. Avast Free 2014.9.0.2013; Malwarebytes 1.75.0.1300; SUPERAntiSpyware 5.7.1018; Firefox 26-1.0; Google Chrome 33.0.1750.154m; IE 8; Dell Inspiron 660 (68bit) w/4 GB RAM; My site: http://www.perfect-word.net

Offline mchain

  • Avast Evangelist
  • Ultra Poster
  • ***
  • Posts: 5420
  • Spartan Warrior
Re: Problem updating virus definition today
« Reply #61 on: November 20, 2012, 07:06:55 PM »
Is it okay even though Avast is working ok (except the updating problem) the rapair won't be processing? But as I say, otherwise it works as it should, startup, all shields, everything
If the vps updates as it should, when it comes in, (use the manual method to check) you are ok, and good to go.
Windows 10 Home 64-bit 20H2 Avast Premier Security version 21.3.2459 (build 21.3.6164.652) UI version 1.0.612.

Offline DavidR

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 85946
  • No support PMs thanks
Re: Problem updating virus definition today
« Reply #62 on: November 20, 2012, 07:07:09 PM »
This is happening alll too often, yes the program will continue to work but with outdated definitions? Someone could possibly get a virus. There are new ones out every day.

That is where the streaming update also provide a fall back as these updates are more urgent and why they are streamed directly to the users rather than wait to include them in a regular update.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.9.2494 (build 21.9.6698.703) UI 1.0.672/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Dynaheir

  • Full Member
  • ***
  • Posts: 154
Re: Problem updating virus definition today
« Reply #63 on: November 20, 2012, 07:08:12 PM »
Is it okay even though Avast is working ok (except the updating problem) the rapair won't be processing? But as I say, otherwise it works as it should, startup, all shields, everything
If the vps updates as it should, when it comes in, (use the manual method to check) you are ok, and good to go.
Thank you very much! You sir keep calming my nerves and I am glad very much for your swift answers

Offline mchain

  • Avast Evangelist
  • Ultra Poster
  • ***
  • Posts: 5420
  • Spartan Warrior
Re: Problem updating virus definition today
« Reply #64 on: November 20, 2012, 07:09:48 PM »
Is it okay even though Avast is working ok (except the updating problem) the rapair won't be processing? But as I say, otherwise it works as it should, startup, all shields, everything
If the vps updates as it should, when it comes in, (use the manual method to check) you are ok, and good to go.
Thank you very much! You sir keep calming my nerves and I am glad very much for your swift answers
No need to be stressed as this issue is beyond our control.  You have the full protection available regardless, the vps is just one version behind for most of us here.
Windows 10 Home 64-bit 20H2 Avast Premier Security version 21.3.2459 (build 21.3.6164.652) UI version 1.0.612.

Offline Panepistimio

  • Newbie
  • *
  • Posts: 5
Re: Problem updating virus definition today
« Reply #65 on: November 20, 2012, 07:12:57 PM »
I've been having the same problem since bought the product some months ago. It happens only in 1 of the 3 PC (Vista Premium) I use.
Everyday i have to update manually this PC!! No matter if i reinstall.
The other 2 PC, OK. So is not a matter of location, license, internet or whatever. I gave up finding out; too many hours googling and waisting my time.
I gave up and do it manually always. It's not only today!!

Offline Metal70s

  • Newbie
  • *
  • Posts: 1
Re: Problem updating virus definition today
« Reply #66 on: November 20, 2012, 07:15:27 PM »
Yep, Not updating on my PC or the Wife's here in Central Texas at 12:15PM


Offline mchain

  • Avast Evangelist
  • Ultra Poster
  • ***
  • Posts: 5420
  • Spartan Warrior
Re: Problem updating virus definition today
« Reply #67 on: November 20, 2012, 07:15:53 PM »
I counted, so far, 21-22 user members active on this board at the moment. 

Very busy here; just be calm and patient and Avast! will come through in a bit or so.  Only a major calamity (none foreseen atm) will prevent this needed update from happening.
Windows 10 Home 64-bit 20H2 Avast Premier Security version 21.3.2459 (build 21.3.6164.652) UI version 1.0.612.

Offline streim

  • Full Member
  • ***
  • Posts: 186
  • Kindness goes a long way
Re: Problem updating virus definition today
« Reply #68 on: November 20, 2012, 07:16:59 PM »
Patience guys, it isn't an OS based issue but a server side/back-end issue which will get resolved in due course.

Avast will continue to work as before, just that the signature updates will be a little out of date.

That said, it appears that the streaming updates (more urgent than the regular auto update) are still working as I have had loads of those today.

Thank you David! 
Intel Core2Duo E4500/Win7 HomePremium SP1/ Avast IT Security 17.5.2303 /Firefox 54.0.2 /NoScript/AdBlockPlus/MBAM and WinPatrol free(all up to date)

Offline sggaunt

  • Jr. Member
  • **
  • Posts: 21
Re: Problem updating virus definition today
« Reply #69 on: November 20, 2012, 07:21:26 PM »
404 ing for me too. (on 3 machines) 2 Win 7 1 Vista
Staying Calm (all these machine will be off line for the evening soon anyway)

Offline ShadeWing

  • Jr. Member
  • **
  • Posts: 22
Re: Problem updating virus definition today
« Reply #70 on: November 20, 2012, 07:23:10 PM »
Thank you for the information, David.

Offline mchain

  • Avast Evangelist
  • Ultra Poster
  • ***
  • Posts: 5420
  • Spartan Warrior
Re: Problem updating virus definition today
« Reply #71 on: November 20, 2012, 07:26:29 PM »
Just tried to manually update just now.

See .jpeg attached below.

Confirms issue is server/back-side issue, not on user's system.  BTW, first time I have ever seen this, so Avast! is likely trying to let us know they have a problem and working on it using the pop-up below.

Do not stress; the pop-up confirms what we already know.
Windows 10 Home 64-bit 20H2 Avast Premier Security version 21.3.2459 (build 21.3.6164.652) UI version 1.0.612.

Offline AtlBo

  • Newbie
  • *
  • Posts: 19
Re: Problem updating virus definition today
« Reply #72 on: November 20, 2012, 07:27:38 PM »
Count me in...XP SP3...404 error shocked me a little.  Hope it's a small hardware problem or power outage and not an attack...

Avast is still #1  :)

Offline Dynaheir

  • Full Member
  • ***
  • Posts: 154
Re: Problem updating virus definition today
« Reply #73 on: November 20, 2012, 07:29:46 PM »
Interesting. I just got through manual update vps 1211120-0, altough it seems just as sheer luck actually, because if I try manual update again, it doesn't say, it's up to date, but throws 404 error yet again

Edit: Now it says my vps is up to date. Seems like servers are getting up or are up again
Edit2: Some servers seems getting it up, because it throws randomly the error, but some are showing normal behavior
« Last Edit: November 20, 2012, 07:34:12 PM by Dynaheir »

Offline cooby

  • Poster
  • *
  • Posts: 441
Re: Problem updating virus definition today
« Reply #74 on: November 20, 2012, 07:34:05 PM »
I have the 20121117 updates,  and attempt to manually update also threw 404 error.
But a ton of streaming updates did come in today.
1. Toshiba Satellite A75, Windows XP-Pro-SP3, Avast! free v9, Sunbelt Firewall 4.7.4.0, SSM, Opera 12.17, SeaMonkey+NoScript, mvps hosts, (MalwareBytes updated and run on demand only, rarely used), Acronis v11, SUMo
2. Toshiba Thrive tablet (rooted) ICS, AdAway (hosts), Opera, Avast Mobile Security 3.0.7801, Titanium Backup, App Backup&Restore