Author Topic: Problem updating virus definition today  (Read 84043 times)

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Offline Mundungas

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Re: Problem updating virus definition today
« Reply #15 on: November 20, 2012, 05:59:08 PM »
Any word when this issue is gonna be resolved? Same error here. I updated automatically just fine yesterday. Do we have to re-install? Me thinks it's got something to do with the release updates because I just updated yesterday without any issues at all (see image). Now it's borked. Any word from the devs yet?








All here in our area are getting the same error 404. I am getting word also from Singapore that it's the same. What's going on here...?



« Last Edit: November 20, 2012, 06:12:03 PM by Mundungas »

Offline Dynaheir

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Re: Problem updating virus definition today
« Reply #16 on: November 20, 2012, 06:00:49 PM »
But! I thought the rapir doesn't work cause of the problem with the update! I don't want to reinstall whole thing. The machine is very old, it won't take it lightly :(

Offline Davy

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Re: Problem updating virus definition today
« Reply #17 on: November 20, 2012, 06:04:04 PM »
I'm getting a 'server  returned error 404' too.

Dave

Offline Broken Hope

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Re: Problem updating virus definition today
« Reply #18 on: November 20, 2012, 06:05:00 PM »
So first the Windows 8 issues and now we can't even update virus definitions, what on earth is going on with Avast.

I doubt I'll be renewing my Pro licence at this rate.

Offline cmatch99

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Re: Problem updating virus definition today
« Reply #19 on: November 20, 2012, 06:07:21 PM »
I'm getting the same thing, just hanging on initialize for the update?  Come on avast A word from support other than saying reinstall would be of help cause it's definitely a server issue.  Everything was fine yesterday and i'm getting the same problem on 2 completely different pc's..

Offline Dynaheir

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Re: Problem updating virus definition today
« Reply #20 on: November 20, 2012, 06:09:27 PM »
After restart the proces avast setup doesn't even linger in the task manager so I think all, except the thing we can't update is okay, as Avast is working otherwise as it should.

EDIT: Also Avast main window doesn't show the vps 121119-0 as red anymore like before.
EDIT2: Now it also shows me the 404 error in updating manually
« Last Edit: November 20, 2012, 06:14:14 PM by Dynaheir »

Offline Venom

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Re: Problem updating virus definition today
« Reply #21 on: November 20, 2012, 06:11:18 PM »
Same here. I can NOT update the program or the virus database. It only says server error and stuff like that. The free version aswell as the Internet Security version.

Offline bob3160

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Re: Problem updating virus definition today
« Reply #22 on: November 20, 2012, 06:12:07 PM »
So first the Windows 8 issues and now we can't even update virus definitions, what on earth is going on with Avast.

I doubt I'll be renewing my Pro licence at this rate.

No problem here.
Windows 8 problem only effected some people. I have no problems on my 5 systems that are running Windows 8 Pro
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Bleton

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Re: Problem updating virus definition today
« Reply #23 on: November 20, 2012, 06:16:54 PM »
Same "HTTP error 404" since today. I'm using Windows 7.
Manual update doesn't work either.

Offline Davy

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Re: Problem updating virus definition today
« Reply #24 on: November 20, 2012, 06:18:40 PM »
Bob.... I'm not using Windows 8, I'm on XP...!!!!! and getting Server return error 404.

Meaning it's affecting XP as well.

Dave

Offline Mundungas

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Re: Problem updating virus definition today
« Reply #25 on: November 20, 2012, 06:19:52 PM »
So first the Windows 8 issues and now we can't even update virus definitions, what on earth is going on with Avast.

I doubt I'll be renewing my Pro licence at this rate.

No problem here.
Windows 8 problem only effected some people. I have no problems on my 5 systems that are running Windows 8 Pro

My laptop also has updated to 121119-0 and it's Windows 8. A couple of friends cannot and are getting errors. Have you successfully updated today to 121120-0?

Just asking.
« Last Edit: November 20, 2012, 06:21:24 PM by Mundungas »

Offline hake

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Re: Problem updating virus definition today
« Reply #26 on: November 20, 2012, 06:21:07 PM »
Not very good if Avast! does not have the honesty to own up when it is effectively unable to provide VDB updates.  Why companies go into denial at such times when its users NEED to know what is going on is beyond my comprehension.  I suppose it's something to do with trying not to lose face.  The stupid thing is that we have strong suspicions of what is going on so lack of information only diminishes Avast!'s credibility.

Without reliable provision of VDB updates, Avast!'s products are worthless.  Glad I'm not paying for it.
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Offline bob3160

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Re: Problem updating virus definition today
« Reply #27 on: November 20, 2012, 06:21:13 PM »
Bob.... I'm not using Windows 8, I'm on XP...!!!!! and getting Server return error 404. NOW!

Meaning it's affecting XP as well.

Dave
The VPS updates don't depend on the OS.
I did notice that it may have something to do with user location however.  :(
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Offline mchain

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Re: Problem updating virus definition today
« Reply #28 on: November 20, 2012, 06:22:52 PM »
hi everyone,

Very active thread here!  It is so active here it is not possible to keep up!

Please see the post prior to all here at the end of the first page should any have any issues with Avast! running properly other than the vps update issue here:  http://forum.avast.com/index.php?topic=109950.msg865386#msg865386

Might be a good idea to keep this around when a more severe issue such as Avast! fails to start at all comes up.

I would like to stress to all, that protection by Avast! is not lessened to any significant degree if the vps is behind less than 24 hours, as streaming updates will keep you somewhat current, and that the server issue is not under our control (EDIT: I mean as an avast user like you).  Nothing is wrong with your systems because of that.
« Last Edit: November 20, 2012, 06:24:55 PM by mchain »
Windows 10 Home 64-bit 20H2 Avast Premier Security version 21.3.2459 (build 21.3.6164.652) UI version 1.0.612.

Offline Broken Hope

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Re: Problem updating virus definition today
« Reply #29 on: November 20, 2012, 06:24:27 PM »
So first the Windows 8 issues and now we can't even update virus definitions, what on earth is going on with Avast.

I doubt I'll be renewing my Pro licence at this rate.

No problem here.
Windows 8 problem only effected some people. I have no problems on my 5 systems that are running Windows 8 Pro

That isn't the latest version, mine just updated to 121119-1, though it's still being flakey connecting to the server.