Author Topic: Problem updating virus definition today  (Read 84126 times)

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Offline mchain

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Re: Problem updating virus definition today
« Reply #135 on: November 20, 2012, 10:07:12 PM »
As has been said:
We are sorry for inconvenience, fix is being uploaded to all our update servers.

So it may well take a little time for all (hundreds) of the update servers to be populated.
Yeah,mine just updated in the UK.Thanks :)

Looks like i spoke to soon,i got the 121120-0 update but when i tried the update again it's showing error(404) again  :o

Why try again when you have just got the update - there are hundreds of update servers, this time round you must have hit one that hasn't had the fix uploaded to it.
There really is no point in attempting to manually update soon after the main vps arrives, as these main updates are pushed out only two to three times a day.  Then there are streaming updates that come in between, so now you have greater protection with streaming updates than without.

Not too long ago, Avast! did not have streaming updates of any kind.
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Offline steve42lawson

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Re: Problem updating virus definition today
« Reply #136 on: November 20, 2012, 10:15:45 PM »
I'm having this problem, see screen shot.  I'm on the West coast of USA (Pacific Time Zone).  So, the fix hasn't reached my update server, yet (either that, or it's broken again).


Offline cmatch99

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Re: Problem updating virus definition today
« Reply #137 on: November 20, 2012, 10:26:08 PM »
Just an update from my post earlier this morning..
Avast just tried another auto update but gave me the red popup so i clicked it with no luck... 

Located in Newfoundland Canada..  Current time 5:55pm been trying since 11am this morning..

Last encountered error: Other Http error (404), while trying 208.43.33.110:80//iavs5x/jprog2-653.vpx

Offline mchain

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Re: Problem updating virus definition today
« Reply #138 on: November 20, 2012, 10:27:21 PM »
hi steve42lawson,

I looked at the screenshot that you were kind enough to provide, and I really do not see a problem here.  Sorry, but if the window in question says the virus update is up-to-date, it is up-to-date, and that is good enough for me.

As for the server error reported, it is just that, a server error.  When something like this happens, it will take enormous resources at a company like Avast! to fix and resolve; it also will take a bit more time to deploy and push out the fix they are now deploying.

Think of what happens when you or someone else has a bad auto accident on a major city freeway; traffic will back up, emergency responders must arrive, and time will be needed to investigate the cause of the crash, victims need to be transported to the hospital as quickly as they can be, and only after the accident scene is cleared and fixed up, does the flow of traffic come back to a normal level.

EDIT:  A multi-vehicle crash is even worse, so..

That is kind of what has happened here.  Just so you know.
« Last Edit: November 20, 2012, 10:35:14 PM by mchain »
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Offline mchain

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Re: Problem updating virus definition today
« Reply #139 on: November 20, 2012, 10:37:33 PM »
Just an update from my post earlier this morning..
Avast just tried another auto update but gave me the red popup so i clicked it with no luck... 

Located in Newfoundland Canada..  Current time 5:55pm been trying since 11am this morning..

Last encountered error: Other Http error (404), while trying 208.43.33.110:80//iavs5x/jprog2-653.vpx
Singapore has been out; other parts of the world are reporting the same, you are not alone.  Patience is key here.
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Offline Dynaheir

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Re: Problem updating virus definition today
« Reply #140 on: November 20, 2012, 10:46:01 PM »
Here in czech, considering what my friends say and my experiences, it's kinda unstable. Some could get update from recovering servers, some could not. I hope all will be okay tomorrow, because here it's getting kinda late. It's almost time for bed (as here is 22:45)

Offline Vegeta100

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Re: Problem updating virus definition today
« Reply #141 on: November 20, 2012, 10:50:59 PM »
can any help me plz. i am handicap and don't know a lot about computers. i get an error saying: Last encountered error: other http error (404), while trying 174.36.55.89:80//iavs5x/jrog2-653.vpx  any help will be appreciated

Offline DJBone

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Re: Problem updating virus definition today
« Reply #142 on: November 20, 2012, 10:53:10 PM »
can any help me plz. i am handicap and don't know a lot about computers. i get an error saying: Last encountered error: other http error (404), while trying 174.36.55.89:80//iavs5x/jrog2-653.vpx  any help will be appreciated
Be a little be patient. Read this: http://forum.avast.com/index.php?topic=109950.msg865617#msg865617

DJBone
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Offline Vegeta100

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Re: Problem updating virus definition today
« Reply #143 on: November 20, 2012, 10:57:40 PM »
can any help me plz. i am handicap and don't know a lot about computers. i get an error saying: Last encountered error: other http error (404), while trying 174.36.55.89:80//iavs5x/jrog2-653.vpx  any help will be appreciated
Be a little be patient. Read this: http://forum.avast.com/index.php?topic=109950.msg865617#msg865617

DJBone

that link doesn't help and i guess many ppl have same problem

Offline DJBone

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Re: Problem updating virus definition today
« Reply #144 on: November 20, 2012, 11:06:31 PM »
that link doesn't help and i guess many ppl have same problem
Yes, many people have this problem at the moment. The fix is send to the update servers. Please wait a little bit longer. What is your current virus database?

DJBone
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Offline tommytinkroom

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Re: Problem updating virus definition today
« Reply #145 on: November 20, 2012, 11:21:03 PM »
Yeah,mine just updated in the UK.Thanks :)

Looks like i spoke to soon,i got the 121120-0 update but when i tried the update again it's showing error(404) again  :o

Why try again when you have just got the update - there are hundreds of update servers, this time round you must have hit one that hasn't had the fix uploaded to it.


Because i thought if i hit the update button again it would show that i'm already up to date if it's working ok
and not error 404 like it did.
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Offline sedina

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Re: Problem updating virus definition today
« Reply #146 on: November 20, 2012, 11:39:37 PM »
Hi all,
I would like to apologize to any issues we caused by problems on our infrastructure. All servers are now running and serving data for your safety.

Many thanks for your patience.

Pavel Sedina

Offline mchain

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Re: Problem updating virus definition today
« Reply #147 on: November 20, 2012, 11:42:49 PM »
Hi all,
I would like to apologize to any issues we caused by problems on our infrastructure. All servers are now running and serving data for your safety.

Many thanks for your patience.

Pavel Sedina
Thanks.

Everyone should now be able to update as they should.
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Offline Vegeta100

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Re: Problem updating virus definition today
« Reply #148 on: November 21, 2012, 12:07:35 AM »
that link doesn't help and i guess many ppl have same problem
Yes, many people have this problem at the moment. The fix is send to the update servers. Please wait a little bit longer. What is your current virus database?

DJBone

right now 7.0.1474

Offline DJBone

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Re: Problem updating virus definition today
« Reply #149 on: November 21, 2012, 12:11:41 AM »
right now 7.0.1474
That's the program version. I've asked vor virus definitions version. ;)

DJBone
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