Author Topic: Malicious URL blocked, Help!  (Read 26393 times)

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Offline essexboy

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Re: Malicious URL blocked, Help!
« Reply #30 on: November 28, 2012, 11:51:41 PM »
Could you go to control panel > internet options > Advanced tab
And press reset
If you are unable to get to internet options then we will uninstall IE9 and then reinstall

flowerr

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Re: Malicious URL blocked, Help!
« Reply #31 on: November 29, 2012, 12:39:38 AM »
I reset.. Its brought up the 'welcome to Internet 9- asked if I wasnt to go to Yahoo!, it took 43 seconds to bring up the site.
Still not working..

flowerr

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Re: Malicious URL blocked, Help!
« Reply #32 on: November 29, 2012, 12:51:15 AM »
I just tried to log into my yahoo mail. from the time of browser to start search 1 min 12 sec. to sign in with name and pw. 1 min 24 sec. to get to the acct open 2 min 2 sec and I still cant open an email cause it won't move forward..

Offline essexboy

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Re: Malicious URL blocked, Help!
« Reply #33 on: November 29, 2012, 03:02:21 PM »
OK we will uninstall IE9, reboot and then reinstall IE9

Go to control panel > programs and features
On the top left click show updates
Scroll down to IE9
Uninstall
A reboot will take you back to IE8

Then re-install IE9

flowerr

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Re: Malicious URL blocked, Help!
« Reply #34 on: November 30, 2012, 01:56:00 AM »
I uninstalled IE9 didn't to anything. 1 min 42sec to open a yahoo page.

If Yahoo is the provider for IE9 should that be the search provider?  Or can bing? Could that be slowing things down?
I'm just looking for options, I'm not happy with the way its running.


Offline essexboy

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Re: Malicious URL blocked, Help!
« Reply #35 on: November 30, 2012, 02:58:17 PM »
Run an OTL quick scan please and I will look at the IE settings

flowerr

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Re: Malicious URL blocked, Help!
« Reply #36 on: November 30, 2012, 08:53:57 PM »
OTL quick scan attchd..

Offline essexboy

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Re: Malicious URL blocked, Help!
« Reply #37 on: November 30, 2012, 10:25:47 PM »
This problem is just in IE FF and Chrome are OK ?

Download the attached fix.txt to your desktop

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL


    • Then click the Run Fix button at the top
    • OTL will ask for the location of fix.txt select the file you downloaded
    • Let the program run unhindered, reboot the PC when it is done
    • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

    flowerr

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    Re: Malicious URL blocked, Help!
    « Reply #38 on: November 30, 2012, 10:51:04 PM »
     I have not run this yet, cause I need to reiterate that I am NOT running IE  Fire fox. I don't like the setup.  My Chrome is running ok, little slow like i stated before but my IE browser is the one that's very slow.
    Do you still want me to run OTL  with fix.txt , even though I don't run FF?

    Offline essexboy

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    Re: Malicious URL blocked, Help!
    « Reply #39 on: November 30, 2012, 10:52:32 PM »
    Yes as I am removing a lot of Logitech items that are running from IE and may be causing the slowdown

    flowerr

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    Re: Malicious URL blocked, Help!
    « Reply #40 on: November 30, 2012, 11:55:51 PM »
     :( that didn't help.  It still takes over a minute to load my home page when I open browser. I have even waited and tried another site.

    Offline essexboy

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    Re: Malicious URL blocked, Help!
    « Reply #41 on: December 01, 2012, 12:23:01 AM »

    flowerr

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    Re: Malicious URL blocked, Help!
    « Reply #42 on: December 01, 2012, 12:37:44 AM »
    where do i have Norton?
    When I go to the link.. I have 10 products to choose from.
    I don't know which one , I'm suppose to choose?

    Offline essexboy

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    Re: Malicious URL blocked, Help!
    « Reply #43 on: December 01, 2012, 02:23:53 PM »
    This is the driver : SRV - [2008/01/29 14:09:02 | 000,394,704 | ---- | M] (Symantec, Inc.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe -- (Symantec RemoteAssist)

    Select the tooll from this page https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?ct=us&lg=en&product=home&pvid=f-home&version=1&docid=20080710133024EN

    flowerr

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    Re: Malicious URL blocked, Help!
    « Reply #44 on: December 01, 2012, 06:56:55 PM »
    what you typed to me doesn't help for the options on the Norton page that I'm to choose from. I don't read anything to do with a driver. All options on the Norton page has different things to do, depending on what I want to fix or remove. I don't want to do the wrong one and make it worse.
    I have attached a pic of the page, since you might not be sure what I'm talking about.