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Author Topic: Avast hangs and I cannot enter registration code  (Read 2500 times)

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fuzzbucket

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Avast hangs and I cannot enter registration code
« on: November 21, 2012, 02:36:06 PM »
I know I shouldn't even try to use Win2000 Pro - but it is an old computer and I'm fond of it. And as far as I can tell, this is the ONLY AV programme which now supports 2000.

After endless issues installing version 7, I was helped  with in another thread, I FINALLY managed to instal. However, while it has been managing its auto updates OK, I have yet to succeed in registering it. I know from bitter experience last year that it won't work from the avast screen, so I got the code on my OTHER machine. BUT - every single time - for two days now - I have tried to ENTER it - clicked "registration information" - the computer freezes completely. In 8 days I will be out of time. I have tried in safe mode - nada - not to mention the avast screen in safe mode is so massive I can't actually SEE the links at the bottom of it....

Any suggestions - PLEASE ?
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fuzzbucket

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Re: Avast hangs and I cannot enter registration code
« Reply #1 on: November 25, 2012, 07:06:55 PM »
Asking again, as I am at my wits end, and there are only 5 days to go. :(

Doesn't ANYone have any ideas ? I am guessing it ties into the freezing problem many people had with the latest update, in another thread...
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Offline bob3160

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Re: Avast hangs and I cannot enter registration code
« Reply #2 on: November 25, 2012, 08:39:31 PM »
Are you sure you meet all the minimum requirements:
http://www.avast.com/free-antivirus-download#tab4


Alternate methods available for registration:
http://www.avast.com/registration-free-antivirus.php



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Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v24H2 64bit, 32 Gig Ram, 1TB SSD, Avast Free 24.4.6112, How to Successfully Install Avast http://goo.gl/VLXde -  Repair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

fuzzbucket

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Re: Avast hangs and I cannot enter registration code
« Reply #3 on: November 25, 2012, 09:06:47 PM »
Yes to the minimum requirements - though my processor is Athlon rather than Pentium - and MASSES of spare space, SP 4 and everything. I will try that email thing - but I suspect it is the page I already tried (being as it is over a week ago now, I forget !) I got me a CODE then - but when I go to register now, the page just hangs before I get a chance to enter it - and the page in safe mode is so huge that if there IS a space to enter it, I can't see it...

I'll try it again, though..
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fuzzbucket

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Re: Avast hangs and I cannot enter registration code
« Reply #4 on: November 25, 2012, 09:39:42 PM »
Wow - I THINK this time it actually worked. But the last time it said thank you and I was OK it wasn't OK again the next time I booted up. But thanks - if it falls over tomorrow, I'll be back !

THANK you !
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Offline bob3160

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Re: Avast hangs and I cannot enter registration code
« Reply #5 on: November 25, 2012, 09:50:40 PM »
My pleasure. :)
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Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v24H2 64bit, 32 Gig Ram, 1TB SSD, Avast Free 24.4.6112, How to Successfully Install Avast http://goo.gl/VLXde -  Repair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet
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