« previous next »
Pages: [1]   Go Down

Author Topic: unable to access anti theft web  (Read 2708 times)

0 Members and 1 Guest are viewing this topic.

escipion2003

  • Guest
unable to access anti theft web
« on: December 08, 2012, 08:34:33 PM »
Hi! I'm new here and this is my first message here.

Since I installed Avast mobile+Anti Theft on my device, I've never managed to access anti theft web https://my.avast.com/ in none of my computers, Mac OS and Win 7, nor with any of my browsers, Safari-Firefox. Error Message displayed is always site not available or too busy.

Why's that?

Thank you for your help
Logged

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>> Avast Forum - Deutschsprachiger Bereich <<<
Re: unable to access anti theft web
« Reply #1 on: December 08, 2012, 08:49:47 PM »
No problem reaching the site here.
Logged
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

svehlak

  • Guest
Re: unable to access anti theft web
« Reply #2 on: December 09, 2012, 09:30:42 PM »
Can not reproduce, it it still unreachable?
Logged

Offline kyleg517

  • Jr. Member
  • **
  • Posts: 53
Re: unable to access anti theft web
« Reply #3 on: December 10, 2012, 03:06:18 AM »
Check your HOST file. Do a search on drive C:\ for "HOSTS". Open the text file and see if it stored the site in there. if it did, erase the entry. Next, go into command prompt and enter
ipconfig /flushdns (press enter)
ipconfig /release  (press enter)
ipconfig /renew (press enter)

Reboot PC
Logged

blakenz

  • Guest
Re: unable to access anti theft web
« Reply #4 on: December 10, 2012, 03:49:38 AM »
It is possible your router/modem is blocking access to this site, Or is malfunctioning. Do you have problems with any other sites?
Logged
Pages: [1]   Go Up
« previous next »