Author Topic: Avast and BT Internet  (Read 38630 times)

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peter1

  • Guest
Re: Avast and BT Internet
« Reply #45 on: February 19, 2005, 05:36:59 PM »
I take it you are using the latest version of both outlook and avast (4.6.603).

Lee her email program is Outlook Express not Outlook. :D

Peter

Hopismum

  • Guest
Re: Avast and BT Internet
« Reply #46 on: February 19, 2005, 05:41:12 PM »

  Connie, it is still free to old customers like myself 
Anne
38Special

Anne,  although this has nothing to do with your current problem I thought I would let you know nonetheless.    Yes,  its free for older customers to pull their hotmail into OE...  for NOW.    But as the article states;    this spring Microsoft will begin charging even older customers who want to use OE (or any other program like Pegasus, Eudora, etc.)  to read their Hotmail.     Come this spring you will either have to pay to do so,  or just view your hotmail online.

A quote from the article:

Existing Hotmail users who have set up mail retrieval from within Outlook or Outlook Express won't be cut off immediately, but will have until next spring to upgrade to a paying account.
« Last Edit: February 19, 2005, 05:46:33 PM by connie »

lee16

  • Guest
Re: Avast and BT Internet
« Reply #47 on: February 19, 2005, 06:02:49 PM »
Quote
Lee her email program is Outlook Express not Outlook

This actulary makes some sence.

What ports is avast scanning in internet mail provider > redirect ?


BTW, do you happen to be using 'BT Yahoo! Premium Mail'?

--lee
« Last Edit: February 19, 2005, 06:06:14 PM by lee16 »

38Special

  • Guest
Re: Avast and BT Internet
« Reply #48 on: February 19, 2005, 06:29:20 PM »
Connie ...

I actually checked with Hotmail and they have told me that the things happening with USA users is NOT happening in the UK for some reason.

I'll check again on Monday, if you like.


Yes Lee ... I AM using BT Yahoo Premium Mail as I have said several times .... and it does come directly to OE6.

My husband's basic mail with BT Yahoo does NOT come to OE6.


38Special

Hopismum

  • Guest
Re: Avast and BT Internet
« Reply #49 on: February 19, 2005, 06:36:27 PM »
Connie ...

I actually checked with Hotmail and they have told me that the things happening with USA users is NOT happening in the UK for some reason.

I'll check again on Monday, if you like.

Odd.. wonder why.     Not a prob,  just passing on info.   My husband and I both scrapped Hotmail back in September when they made that announcement.   Did the same 3 years ago when Yahoo pulled the plug too.     Now I only use my servers email service. 

good luck with your problem.  Im sure somehow someone here will lead you toward a resolution

DukeNukem

  • Guest
Re: Avast and BT Internet
« Reply #50 on: February 19, 2005, 06:44:20 PM »
Make sure that your firewall is allowing this file

C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

full access.




lee16

  • Guest
Re: Avast and BT Internet
« Reply #51 on: February 19, 2005, 06:46:51 PM »
38Special,

How have you set up OE to recive your mail, was it done as been said here?: http://www.btyahoo.com/faqs/manual_email_setup

BTW, what OS are you running (windows xp?)

--lee


38Special

  • Guest
Re: Avast and BT Internet
« Reply #52 on: February 19, 2005, 07:02:56 PM »
DukeNukem,

Fan of the old game, I take it? Used to play a game or two with my sons.

Thanks for the Avast connection for Zone Alarm.


Lee,

Take it from me, everything is correct! You're just covering old ground and my OS ... well, I mentioned that in Message 17.

I won't keep repeating myself ... just wastes time and doesn't help.
Everything you are suggesting, I tried back last year and I've used the Internet since the Daily Mirror set-up IC24.net ... about 8 years ago.

38Special

lee16

  • Guest
Re: Avast and BT Internet
« Reply #53 on: February 19, 2005, 07:17:58 PM »
Ahh, win98SE.

Thing that keeps springing to mind is the mail protection wizard (as you said you have already ran), i take it your sure everything was set up right there?

Also, i can't find out what port OE uses to get BT yahoo internet mail, do you know?

--lee

38Special

  • Guest
Re: Avast and BT Internet
« Reply #54 on: February 19, 2005, 07:20:32 PM »
The same as usual mail does, why?

Offline Eddy

  • Avast Evangelist
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Re: Avast and BT Internet
« Reply #55 on: February 19, 2005, 07:24:05 PM »
Quote
Also, i can't find out what port OE uses to get BT yahoo internet mail, do you know?

It is just normal pop/smtp mail so ports 25 and 110

The problem is something on that system is blocking Avast.
Most likely the firewall or other security software.

lee16

  • Guest
Re: Avast and BT Internet
« Reply #56 on: February 19, 2005, 07:25:10 PM »
Well usual pop3 mail (incoming mail) mail uses port 110 which avast scans

And usual SMTP mail (outgoing) uses port 25 which avast scans

I just wanted to make sure avast was set up to the right ports, an idea popped into my head that BT yahoo INTERNET mail could use a non usual port (such as localhost).

I take it you have tried temporally disabling/shutting down your firewall, then tried receiving mail with avast open? (to make sure there is not a conflict).

--lee

« Last Edit: February 19, 2005, 07:26:41 PM by lee16 »

38Special

  • Guest
Re: Avast and BT Internet
« Reply #57 on: February 19, 2005, 11:01:49 PM »
Guys ... you are not going to believe it but I opened ZoneAlarm and I added Avast4 manually(not automatically as usual), disabled AVG, enabled Avast4 and it seems to have worked ... I won't count my chickens before tomorrow
If still working for longer than 2 days then I know it is beaten ... I think the problem was that it was being automatically to Zzone Alarm's list of programs and then starting before I had chance to open Zone Alarm to allow it to access the Internet ... so thank You to DukeNukem

Anne
38Special.

lee16

  • Guest
Re: Avast and BT Internet
« Reply #58 on: February 19, 2005, 11:34:10 PM »
Yes, i have had similar problems with Zonealarm on my older PC downstairs, it will do the oddest of things at times  ::)

Anyway, im glad you worked out your problem  :)

--lee

38Special

  • Guest
Re: Avast and BT Internet
« Reply #59 on: February 20, 2005, 12:11:53 AM »
Thank you for admitting that about Zone Alarm ... it was the one thing no-one would tell me ...

38Special