Author Topic: [HELP!] false alarms: tcpip.sys (winxp sp2/sp3 sp_CHINESE)  (Read 3448 times)

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Offline ANXINTEMP07

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[HELP!] false alarms: tcpip.sys (winxp sp2/sp3 sp_CHINESE)
« on: December 07, 2012, 05:24:20 AM »
 :'( :'( :'(
[false alarms]紧急,32位简体中文版的XP,昨天病毒库升级后出现tcpip.sys文件误报(C:\WINDOWS\system32\drivers\tcpip.sys),删除文件后系统崩溃无法上网,avast自己也会出现“网络防护”和“邮件防护”崩溃的现象。很难修复,只能重做系统。

希望核查,尽快升级病毒库取消误报。请引起重视尽快修复   谢谢!

false alarms: C:\WINDOWS\system32\drivers\tcpip.sys   (winxp sp2/sp3 sp_chinese)

Offline wgad

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Offline ANXINTEMP07

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Re: [HELP!] false alarms: tcpip.sys (winxp sp2/sp3 sp_CHINESE)
« Reply #2 on: December 07, 2012, 07:52:39 AM »
http://forum.avast.com/index.php?topic=110771.15

Above sorry, I can`t  understand the English.  T_T

I still think  it`s a  false alarms ! 

Offline ANXINTEMP07

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Re: [HELP!] false alarms: tcpip.sys (winxp sp2/sp3 sp_CHINESE)
« Reply #3 on: December 07, 2012, 08:44:32 AM »
Anyone  who can understand my English?   The computers(4)  in my home  are all  down,  I reinstall windows angin and angin , Are you sure it`s not a false alarms ? T T

Offline intanet

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Re: [HELP!] false alarms: tcpip.sys (winxp sp2/sp3 sp_CHINESE)
« Reply #4 on: December 07, 2012, 09:15:02 AM »
Call Avast tech support
1 866 951 7679

I have Windows XP SP 2 and they said I have System errors and so it was a false positive and to IGNORE it.

Offline ANXINTEMP07

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Re: [HELP!] false alarms: tcpip.sys (winxp sp2/sp3 sp_CHINESE)
« Reply #5 on: December 07, 2012, 09:25:28 AM »
Call Avast tech support
1 866 951 7679

I have Windows XP SP 2 and they said I have System errors and so it was a false positive and to IGNORE it.

Thank you !  I can`t speak English.  I`ll  waiting for avast update ,I hope avast update can solve  this  problem.   If.....I hope no if.....T T

Offline ANXINTEMP07

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Re: [HELP!] false alarms: tcpip.sys (winxp sp2/sp3 sp_CHINESE)
« Reply #6 on: December 07, 2012, 01:44:11 PM »
Thank you everyone ,  Thanks for avast team`s work ,   UPDATE 1207-0,  no problem now!

感谢!