Author Topic: Whats Up with avast? error cannot scan Avast files??  (Read 5478 times)

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puter illit

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Whats Up with avast? error cannot scan Avast files??
« on: December 10, 2012, 07:47:40 AM »

Avast just ran it's skedualed weekly scan when it was finished these were the error messages that these files could not be scanned??? they are avast files, non of my other scan's resulted in this always "no Virus found" I did a repair, updated program file and did a boot scan result was NO Virus Found!   What's up with the first scan???

c:program files/.../algo.dll
c:program files/.../awscmnbs.dll
c:program files/.../awscmnis.dll
c:program files/.../awscmnos.dll
c:program files/.../aswengin.dll
c:program files/.../awsfidb.dll
c:program files/.../fidb.dll
c:program files/.../awsrep.dll
c:program files/.../awscan.dll

Offline Asyn

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Re: Whats Up with avast? error cannot scan Avast files??
« Reply #1 on: December 10, 2012, 07:52:34 AM »
You can ignore it, avast! did delete these old files while your scan was running.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
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puter illit

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Re: Whats Up with avast? error cannot scan Avast files??
« Reply #2 on: December 10, 2012, 08:36:13 AM »
You can ignore it, avast! did delete these old files while your scan was running.

Thanks but now I have another issue, just ran a full system scan again and this time shows a Trj? as: local settings\ temp\....\mbam.exe.hdmp  Win32 Crypt-GCA (trj) I put it into chest? is this another false positive? been running malwarebytes with no issue's as well as Avast until the now 2 incidences? OK after I post this reply I'm going to run malwarebytes and see what happens. Oh it showed as a temp folder so is it ok to delete it?

Offline Pondus

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Re: Whats Up with avast? error cannot scan Avast files??
« Reply #3 on: December 10, 2012, 08:44:25 AM »
Quote
is this another false positive?
another.....do you have more


there are some exlusions of files that you may sett in avast and MBAM so they dont conflict
the guide is in malwarebytes forum.....i post the link if i find it, unless somone else here do it


Offline Asyn

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Re: Whats Up with avast? error cannot scan Avast files??
« Reply #4 on: December 10, 2012, 08:49:37 AM »
Oh it showed as a temp folder so is it ok to delete it?

Yes.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Asyn

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Re: Whats Up with avast? error cannot scan Avast files??
« Reply #5 on: December 10, 2012, 08:50:10 AM »
the guide is in malwarebytes forum.....i post the link if i find it, unless somone else here do it

-> http://forums.malwarebytes.org/index.php?showtopic=10138&p=417798&#entry417798
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

puter illit

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Re: Whats Up with avast? error cannot scan Avast files??
« Reply #6 on: December 10, 2012, 10:27:33 AM »
the guide is in malwarebytes forum.....i post the link if i find it, unless somone else here do it

-> http://forums.malwarebytes.org/index.php?showtopic=10138&p=417798&#entry417798

K, thanks :-* it's done, hope it works ;)

Offline DavidR

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Re: Whats Up with avast? error cannot scan Avast files??
« Reply #7 on: December 10, 2012, 12:35:52 PM »
<snip quote>
Thanks but now I have another issue, just ran a full system scan again and this time shows a Trj? as: local settings\ temp\....\mbam.exe.hdmp  Win32 Crypt-GCA (trj) I put it into chest? is this another false positive? been running malwarebytes with no issue's as well as Avast until the now 2 incidences? OK after I post this reply I'm going to run malwarebytes and see what happens. Oh it showed as a temp folder so is it ok to delete it?

this file is an MBAM dump file created at a time of a problem/crash of mbam, that may have the contents of its memory, etc. at the time of the crash.

This .hdmp file could contain malware signatures and or encryption (based on the malware name given by avast), so it is almost impossibly to say it is an FP. I suspect it isn't given it is a dump file that could contain malware signatures and that is the very thing that avast is looking for, virus/malware signatures.
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puter illit

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Re: Whats Up with avast? error cannot scan Avast files??
« Reply #8 on: December 10, 2012, 04:55:37 PM »
I suspect it isn't given it is a dump file that could contain malware signatures and that is the very thing that avast is looking for, virus/malware signatures.
[/quote]


Hummmm! but I haven't had any issues with mbam, no crashs that I know of, only awhile back got a message to update program that there was an issue on the previous update, which I did. it's been running normal. OK well I did move that file to chest then Deleted it as Asyn siad it was ok to do?  Should I also run MS tool to clean all temp files?
« Last Edit: December 10, 2012, 04:59:01 PM by puter illit »

Offline DavidR

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Re: Whats Up with avast? error cannot scan Avast files??
« Reply #9 on: December 10, 2012, 06:35:24 PM »
These dump files can be created and the user not be aware of a crash/problem with the product. The file type itself is what indicates there was an mbam dump.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Asyn

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Re: Whats Up with avast? error cannot scan Avast files??
« Reply #10 on: December 11, 2012, 04:30:23 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0