I had Avast pop up the other day advising that I had a win32 malware-gen infection in some files. I sent the files to the avast chest, but I am still having avast pop up saying it has found rootkits on my system. MBAM scans are clean!? Whenever I send the files found to be infected during boot time scan to chest or delete them, my mouse stops working and the only way to get it back is to do a system restore. Now when I try to access the avast support log i uploaded to avast tech support ticket, it tells me it is not accessible access denied, whenever I try to create a new log, it just runs and runs. Then I click the close out x box, and it tells me it can't complete the function error 0x3e3!? No help from support ticket sent yet...Holy hell, please help!