Author Topic: submit undetected samples to avast! virus lab  (Read 10913 times)

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spywar

  • Guest
Re: submit undetected samples to avast! virus lab
« Reply #15 on: December 25, 2012, 02:03:40 PM »
First thanks for all this clarification which is much appreciated for me to understand how systems work ...
Just another quetion regarding chest submission :
After the submission a message appears and say "file will be submitted on next update".
What does it exactly mean ? On next VPS update ?  :o

Best wishes,
spywar.

Offline Pondus

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Re: submit undetected samples to avast! virus lab
« Reply #16 on: December 25, 2012, 02:06:01 PM »
yes...next time avast check for signature/program updates......or at once if you do a manual check   ;)

Offline Tonanet

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Re: submit undetected samples to avast! virus lab
« Reply #17 on: December 25, 2012, 02:42:12 PM »
Hello,

I usually submit new samples in a easier way, without need to zip and password protect the files...

I usually go to this link: http://www.avast.com/contacts , click in the "general contact" blue button, choose "Report of undetcted malware" and fill the remaining fields...

In the last 10 times that I submitted this way, all the samples were detected in less than 24 hours.

Good christmas!

spywar

  • Guest
Re: submit undetected samples to avast! virus lab
« Reply #18 on: December 25, 2012, 02:45:59 PM »
Many thanks Tonanet, it looks like there are many ways of malware submission.

spywar

  • Guest
Re: submit undetected samples to avast! virus lab
« Reply #19 on: December 25, 2012, 06:47:21 PM »
Hello,

I usually submit new samples in a easier way, without need to zip and password protect the files...

I usually go to this link: http://www.avast.com/contacts , click in the "general contact" blue button, choose "Report of undetcted malware" and fill the remaining fields...

In the last 10 times that I submitted this way, all the samples were detected in less than 24 hours.

Good christmas!
Is it possible to send a pack and give the password in comment by using this way ?

spywar

  • Guest
Re: submit undetected samples to avast! virus lab
« Reply #20 on: December 25, 2012, 11:06:59 PM »
I hope tomorrow morning after VPS update, MOST OF samples I sent will get detected. ATM, only 5 more detected by streaming updates (as there were not any AV updates since this morning) but I'm sure after next VPS update many more samples will be detected.

true indian

  • Guest
Re: submit undetected samples to avast! virus lab
« Reply #21 on: December 26, 2012, 04:25:01 AM »
I hope tomorrow morning after VPS update, MOST OF samples I sent will get detected. ATM, only 5 more detected by streaming updates (as there were not any AV updates since this morning) but I'm sure after next VPS update many more samples will be detected.

You need to be patient,sometimes the reaction times for certain not in the wild samples can be slow...atleast what I have noticed...so keep sending and dont loose hope  :)

btw,just submitted 500 pieces of malicious binaries to avast labs!  ;D
« Last Edit: December 26, 2012, 04:28:21 AM by true indian »

spywar

  • Guest
Re: submit undetected samples to avast! virus lab
« Reply #22 on: December 26, 2012, 08:09:40 AM »
If their automated analysis systems do not detect the samples after analysis, they have to check sample manually and that takes a bit more time.
« Last Edit: December 26, 2012, 08:15:02 AM by spywar »

Offline Lisandro

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Re: submit undetected samples to avast! virus lab
« Reply #23 on: December 28, 2012, 05:45:56 PM »
In-the-wild malware tend to get higher attention and priority.
They usually do not answer automatically to the submissions.
Rescan the files within Chest and check if any of them got detected by avast!
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