Please fix the bug with C:\part-setup_ais-ffffffff.vpx

[neotrix]

Hello
I followed the instructions of this topic http://forum.avast.com/index.php?topic=96963.0, I completely uninstalled Avast, cleaned the registry, but every time I try to do something, such as link a file to an email, or open Photoshop, I jump again and again the following error message :
avast! Fatal Setup Error. Error reading product data from "C: \ part-setup_ais-ffffffff.vpx". Setup can not continue.
I need help it is impossible to continue working with this error.

[neotrix]

No solution!!
Not possible!!

[DJBone]

Hello and welcome to the forum!

- Which OS? (32/64 Bit - which SP)
- Which avast-version? (Free, Pro, Internet Security)
- Which program version (7.0.1474 is the latest)?
- Other security related software installed?

DJBone

[neotrix]

Win 7 64 bits
Free versión
7.0
In this moment, by problem with avast, install in my syste Eset Nod32

Thanks for your reply

[Asyn]

First, be sure to get rid of all remnants of your prior installed AVs.
-> https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=574
-> http://singularlabs.com/uninstallers/security-software/

1. Download avast! Free Antivirus: http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot.

[neotrix]

Thanks for your reply, but I must first uninstall NOD32?

[Asyn]

...but I must first uninstall NOD32?

Yes.

[neotrix]

Continuing the problem.
I've completed the steps, but in the process of installing avast, displays the error message indicated.
Not solution

[Asyn]

Did you download/use the installer from the provided link..??

[NON]

I had similar issue on Japanese forum before, which had resolved by reinstalling both game software (which shows error) and avast to another place.

Try to install avast to another path, something like "C:\Program Files\AVAST Software\reinstall\".

[neotrix]

Did you download/use the installer from the provided link..??

Yes, of course

I had similar issue on Japanese forum before, which had resolved by reinstalling both game software (which shows error) and avast to another place.

Try to install avast to another path, something like "C:\Program Files\AVAST Software\reinstall\".

This option not solved problem to me.
When install in new directory, during installation see same error
Adjunt see

[neotrix]

Not solution for this problem??
Anywhere??

[Asyn]

- Other security related software installed?

DJBone

Please answer this.

[federico1]

Solution in Spanisch:

Hola,  en mi caso, despues de buscar a una solucion por horas en el mismo problema, encontre un archivo en el Disco C  C:Program  (a secas). Eliminando primero en el Start Task Manager (Ctr+Alt+Del) en Procesos el ImageName con "avast" y segundo este archivo Program. Asi obtuve...santa paz de este lio !   Suerte !!

[93tid]

I am also struggling with this problem. I have only used Avast on this machine and have updated as prompted for new versions by the program.

Running Windows 7 Home Premium, 64-bit version, using Avast Free version 8.0.1497.

I have performed the standard recommendations several times, used aswclear in safe mode etc., no success, still getting the annoying popup every time I start the laptop up.

I cannot find any traces of older Avast versions anywhere on the computer. What now ?