Author Topic: Problems with the web agent  (Read 5055 times)

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pourquoi

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Problems with the web agent
« on: January 10, 2013, 11:22:27 PM »
I encounter this problem with the Web agent:

Avast antivirus diverts every connection from my computer to the Internet so that it looks like it's connecting to the localhost:12080, so my firewall (Comodo Internet Security) can only see this. Thus I don't know to which site every piece of software wants to connect to and I can't make a decision whether to allow that piece of software to connect to the Internet. Obviously, if you have a firewall, you don't want to allow every piece of software to connect to anything without an enlightened decision. And Avast antivirus, by hiding the information where software tries to connect to, doesn't allow you to have enough information to make an enlightened decision. So, after a discussion with an Avast staff member, I decided to include an exception in the Web agent for every piece of software except my Firefox browser.

But, the problem is, when I add processes to be excluded from the Web agent, some of them are excluded and some of them are not.
Of course, I double checked if I put to the right file into the exclusion list.
Usually, the files that gain access back to the Internet this way are the big software, whereas files that still connect to localhost:12080 are usually the license activators (from Adobe Acrobat, Acronis True Image, etc.) or the software updater processes many software have.

So, it looks like there is a bug in the exclusion list for the Web agent.

Offline jefferson sant

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Re: Problems with the web agent
« Reply #1 on: January 11, 2013, 10:16:26 PM »
first I would advise disabling the module of avast behavior so that there is incompatibility between the Defense plus comodo, ie Hips and against the detector's behavior avast.A CIS Defense Superior is because those calls face zero hour threats.
The software architecture of the CIS is unique and completely different from Avast and other security solutions.
For example the architecture of Avast is the type - Release by default - and is based on a list of the Comodo Black.Já the architecture is of type - Deny by default - and is based on a white list.

pourquoi

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Re: Problems with the web agent
« Reply #2 on: January 11, 2013, 10:20:29 PM »
Thanks for the answer, but what module of Avast antivirus are you talking about specifically? The web agent or another one?

Offline jefferson sant

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Re: Problems with the web agent
« Reply #3 on: January 11, 2013, 10:28:35 PM »
only behavioral permanently disable the module of avast.

The Defense+ component of Comodo Internet Security is a host intrusion prevention system that constantly monitors the activities of all executable files on your PC. With Defense+ activated, the user is warned EVERY time an unknown application executable (.exe, .dll, .sys, .bat etc) attempts to run. The only executables that are allowed to run are the ones you give permission to. An application can be given such permission to run in a variety of ways including; manually granting them execution rights in Computer Security Policy; by deciding to treat the executable as trusted at a Defense+ alert or simply because the application is on the Comodo safe list. Defense+ also automatically protects system-critical files and folders such as registry entries to prevent unauthorized modification. Such protection adds another layer of defense to Comodo Internet Security by preventing malware from ever running and by preventing any processes from making changes to vital system files.
 
Note for beginners:This page will often refer to 'executables' (or 'executable files'). An 'executable' is a file that can instruct your computer to perform a task or function. Every program, application and device you run on your computer requires an executable file of some kind to start it. The most recognizable type of executable file is the '.exe' file. (e.g., when you start Microsoft Word, the executable file 'winword.exe' instructs your computer to start and run the Word application).  Other types of executable files include those with extensions .cpl .dll, .drv, .inf, .ocx, .pf, .scr, .sys. 
 
Unfortunately, not all executables can be trusted. Some executables, broadly categorized as malware, can instruct your computer to delete valuable data; steal your identity; corrupt system files; give control of your PC to a hacker and much more. You may also have heard these referred to as Trojans, scripts and worms. Worse still, these programs are explicitly designed to run without you knowing about them. Defense+ is designed to make sure you DO know about them by blocking all unknown executables and alerting you whenever they try to run.
 
 

pourquoi

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Re: Problems with the web agent
« Reply #4 on: January 11, 2013, 10:32:39 PM »
OK, you were talking about the Behavior Shield.
Anyway, this seems good advice, but what about processes that the Web Shield doesn't exclude even if I added them on the exception list?

Offline jefferson sant

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Re: Problems with the web agent
« Reply #5 on: January 11, 2013, 10:38:44 PM »
yes, even if you put in the exclusion list, the module will continue scanning the internet processes.

pourquoi

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Re: Problems with the web agent
« Reply #6 on: January 11, 2013, 10:40:27 PM »
So, is this a bug in Avast antivirus: it diverts the Internet connection of software it's been told to exclude?

Offline jefferson sant

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Re: Problems with the web agent
« Reply #7 on: January 11, 2013, 10:42:46 PM »
I think yes, it's the same thing that you put a site in the list of exclusions, avast scanned unfortunately continue the same.

pourquoi

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Re: Problems with the web agent
« Reply #8 on: January 11, 2013, 10:44:29 PM »
OK, then developers from Avast fix this bug!

Offline jefferson sant

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Re: Problems with the web agent
« Reply #9 on: January 11, 2013, 10:49:53 PM »
exactly, you can send this suggestion for next release,
as I am no part of the development team, I'm the only help came in forum Tech assist the Portuguese, I am just a User who has learned the basics without any informatics course, do volunteer work here, do not gain anything by what I do

http://forum.avast.com/index.php?topic=109537.180
« Last Edit: January 11, 2013, 10:54:26 PM by jefferson santiag »