Author Topic: help me out, my logs are attached  (Read 1811 times)

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vincent10

  • Guest
help me out, my logs are attached
« on: January 15, 2013, 09:35:14 AM »
help me out, my logs are attached

My laptop feels very slow all of a sudden. I think there is something wrong, but I have no clue.
I have removed some mallware already and some search toolbars, but still i am anxious while using my laptop.

one specific problem: when I startup my laptop, before the 'welcome screen', a black screen with my movable cursor occures. Then the welcome screen comes up
and everything goes fine, but slow.

help me please :)

vincent10

  • Guest
Re: help me out, my logs are attached
« Reply #1 on: January 15, 2013, 09:36:30 AM »
more logs

Offline CraigB

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Re: help me out, my logs are attached
« Reply #2 on: January 15, 2013, 09:43:25 AM »
I noticed you have MSE installed in your system with avast, you'll have to uninstall it as you cant have two antiviruses on the same system at any one time.

As for your logs one of the Malware guys will be on later and look at those for you.

jeffce

  • Guest
Re: help me out, my logs are attached
« Reply #3 on: January 15, 2013, 06:06:53 PM »
Hi and welcome,

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any antivirus programs during the scan (If you have difficulty properly disabling your protective programs, refer to this link here )
  • Double click dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
---------------------------------------------------
Please attach the contents of the following in your next reply:

DDS.txt

Attach.txt
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Please download aswMBR to your desktop.

  • Double click the aswMBR icon to run it.
  • Click the Scan button to start scan.
  • If you are asked to update the Avast Virus database please allow it to do so.
  • When it finishes, press the save log button, save the logfile to your desktop and attach its contents in your next reply.

Click the image to enlarge it
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« Last Edit: January 15, 2013, 06:12:32 PM by jeffce »