Author Topic: Cannot access Virus Chest  (Read 1976 times)

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apuckett1

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Cannot access Virus Chest
« on: January 22, 2013, 04:12:09 PM »
I just loaded my AEA server about 2 weeks ago and only have 30 computers moved over from Sophos so far I have had about I am using Group Policy to open firewall ports on my computers in the domain.  When I click on the Connect to Virus Chest I get the error "Program cannot use Chest client: 1
--->Description: The RPC server is unavailable".  I have went threw my Firewall setting and see all the ports that are supposed to be open are open 16135, 16136, 16139, 16138, 16133, 135, 139, 445, 137, 138.  If I disable the firewall on the computer I can open the virus chest with no problems.  So obviously I am missing a port or something I don't understand why it is not working.
Someone has probably addressed this in another post but when I search using the phrase Cannot access Virus Chest it displayed no results.  It would be nice if the forum search results were better instead you have to use Google to search for answers.

Offline Pondus

  • Probably Bot
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  • Posts: 37173
Re: Cannot access Virus Chest
« Reply #1 on: January 22, 2013, 04:36:12 PM »
forum for server protection is here. http://forum.avast.com/index.php?board=8.0

forum for business protection is here. http://forum.avast.com/index.php?board=33.0

apuckett1

  • Guest
Re: Cannot access Virus Chest
« Reply #2 on: January 22, 2013, 08:25:38 PM »
Thank you I reposted it in Business forum. So you can delete this one I cannot see where to delete it at.