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Author Topic: How to Report a Virus?  (Read 1851 times)

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zxcf

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How to Report a Virus?
« on: January 23, 2013, 06:21:46 PM »
I have found a virus that Avast failed to detect.  I would like to report it to Avast so that it (and its variants) can be detected in the future.  What is the procedure?

Thank You!

https://www.virustotal.com/file/db61a991fd684acd367ab8844fe68bd8a8706352fa926d169eb54c3dc384169b/analysis/

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Offline Pondus

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Re: How to Report a Virus?
« Reply #1 on: January 23, 2013, 06:45:06 PM »
you can do it here.  http://www.avast.com/contact-form.php

or if you have / or move the sample to virus chest, you can right click and send it from chest
https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1406

« Last Edit: January 23, 2013, 06:50:12 PM by Pondus »
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zxcf

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Re: How to Report a Virus?
« Reply #2 on: January 23, 2013, 06:56:27 PM »
Thank you for the reply!

Unfortunately, the contact form does not have a way to upload a copy of the virus.

I will try manually adding the file to the virus chest, since Avast does not find it malicious.  Thank you for the suggestion!

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Offline Pondus

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Re: How to Report a Virus?
« Reply #3 on: January 23, 2013, 07:02:30 PM »
change subject to report undetected malware then a new button should be visible...
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