Author Topic: Need help to remove WhiteSmoke B Customized Web Search  (Read 6854 times)

0 Members and 1 Guest are viewing this topic.

Barb711

  • Guest
Need help to remove WhiteSmoke B Customized Web Search
« on: February 02, 2013, 10:07:47 AM »
I downloaded a program that seemed to have WhiteSmoke B Customized Web Search attached to it.  The program had lots of other bad stuff, but I managed to get rid of all of it by running Malwarebytes Anti-malware, and Spybot Search & Destroy, and REgCure.  I also removed the program I had downloaded because I knew it couldn't be trusted now (found out a little too late).
But now my search box says: search using WhiteSmoke B Customized Web Search.
That wasn't there before.  I checked the add-ons on my Mozilla Firefox and found something called WhiteSmoke, so I removed it.  However, it still appears in the search window.
Got any ideas on how to remove it?  Should I be worried?

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Need help to remove WhiteSmoke B Customized Web Search
« Reply #1 on: February 02, 2013, 10:17:41 AM »
Run AdwCleaner and attach your log.
Instructions: http://forum.avast.com/index.php?topic=53253.0
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Barb711

  • Guest
Re: Need help to remove WhiteSmoke B Customized Web Search
« Reply #2 on: February 02, 2013, 11:52:31 PM »
Running that program did it!  WhiteSmoke is gone.
I had the program downloaded on my computer from a problem I had in the past,
but had forgotten all about running it to see if it would do the trick.  I'm sorry.
I am attaching the log, but I think everything is okay now.
I want to thank you for helping me.  It truly means a lot to me.
I pray God will shower you with His blessings for the good work you do
to help people (including dummy me). ;D

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Need help to remove WhiteSmoke B Customized Web Search
« Reply #3 on: February 03, 2013, 10:33:43 AM »
1. I want to thank you for helping me.  It truly means a lot to me.
2. I pray God will shower you with His blessings for the good work you do
to help people (including dummy me). ;D

1. You're welcome.
2. Thank you.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37504
  • Not a avast user
Re: Need help to remove WhiteSmoke B Customized Web Search
« Reply #4 on: February 03, 2013, 10:43:08 AM »
Quote
I had the program downloaded on my computer from a problem I had in the past,
AdwCleaner does not have a update function, so you should always download latest updated version when you need it     ;)
you have v2.003  latest is v2.109
« Last Edit: February 03, 2013, 11:22:54 AM by Pondus »

Barb711

  • Guest
Re: Need help to remove WhiteSmoke B Customized Web Search
« Reply #5 on: February 04, 2013, 10:10:16 AM »
I will remember to update in future.  Thank you for helping :)