Why haven't I received my activation file in my email yet?

[Asyn]

There goes my money

No, it doesn't. Just contact sales..!!

[Para-Noid]

Being users just like you, there is only so much we can do. We are "not" employed by avast. We are volunteers who assist other users.
As stated before contact avast "the company". It's simple and quite painless. 

http://www.avast.com/resend-license-paid.php
http://support.avast.com/index.php?languageid=1&group=eng&_m=tickets&_a=submit
http://www.avast.com/contacts

We can't help you unless you want to help yourself. 

[ChaseMute]

Sorry, I'm just in worry that I wasted money.  I'll contact them, thanks.  Just very high in anxiety

[Gopher John]

Sorry, I'm just in worry that I wasted money.  I'll contact them, thanks.  Just very high in anxiety

Have you visited your credit/debit card site to check whether there is a charge for the purchase?  When I purchased AIS, the charge showed up shortly afterwards.

[ChaseMute]

Have you visited your credit/debit card site to check whether there is a charge for the purchase?  When I purchased AIS, the charge showed up shortly afterwards.

I already checked, and the transaction is on there.  I can post a screen shot of it, but I don't think it would count too much as proof.  It's my bank statement.  It's a $29.99 purchase for 1 year

[Gopher John]

ChaseMute,

You may want to remove the screenshot.  It has your email address that is registered at your bank.  There is no need to divulge such information here on a public forum.  Please make your contact to NexWay ASAP, as others may attempt to redirect any attempt to resolve your problem.

[ChaseMute]

ChaseMute,

You may want to remove the screenshot.  It has your email address that is registered at your bank.  There is no need to divulge such information here on a public forum.  Please make your contact to NexWay ASAP, as others may attempt to redirect any attempt to resolve your problem.

Removed, but I can't remove the attachment for some reason

.....ok never mind

[Gopher John]

It's been removed now.  I use GMail for most such things, as even if their spam filter grabs the message it can be retrieved for 30 days.  I've used other email providers that simply delete any messages they deem spam without notification or recourse.  Have faith, this should be resolved satisfactorily.

[ChaseMute]

It's been removed now.  I use GMail for most such things, as even if their spam filter grabs the message it can be retrieved for 30 days.  I've used other email providers that simply delete any messages they deem spam without notification or recourse.  Have faith, this should be resolved satisfactorily.

Technically there's nothing I can do about it right now until I receive a message back from the technical support.  I'm a little more calm now than before, but still rather p****d