I'm trying to generate some reporting tasks. If I try to look at an infection report with the destination set to the task session or export to pdf and email the tasks fails. In my server log I can see many instances of the following:
[2013/02/12 10:30:35.814,11192] Going to generate report 6
[2013/02/12 10:30:36.032,11192] Error -2147189176 in repGenerate: Crystal Reports ActiveX Designer-Logon failed.
[2013/02/12 10:30:36.032,11192] repGenerate() failed with error 0x00000000
[2013/02/12 10:30:36.032,11192] sqlFreeConnection with fReturnToPool=false (error handler)
[2013/02/12 10:30:36.032,11192] SQL Server connection has been destroyed...
[2013/02/12 10:30:36.032,11192] pThis->GenerateReports() failed with 0x0000A410 error
I have everything else working as it should. The only thing special about my configuration is that my SQL server is on a different server from the actual EAS server.
I've tried searching the forums but haven't found anyone with a similar problem that had posted a detailed fix.