Author Topic: Removed and Reloaded Avast ,still shows 2 license keys and cant update  (Read 2376 times)

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Mctavish

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Hi everyone . I have 2 license keys, for my and my wifes computer. Her Vista desktop had Avast and Windows defender  stopped . I thought maybe there was a virus so I  removed Avast , loaded up a new Avast from a clean DVD(downloaded from my computer) and did a scan . No problems. Loaded malwarebytes and no problems also.(Defender still has a problem) . The problem is Avast wont update, it hangs. When I inserted the license key it shows two diffeernt keys to choose from. I may have enteerd my license key the first time in error but I removed Avast a couple of times and reloaded. Also used Regedit to clear Avast from the registry. I did a performance check and saw what looked like 2 Avasts were on the computer ?? I cant see how, since Add/remove programs only show one Avast and I removed all Avast folders before reloading. How could the add license key page show still both keys when I removed Avast multiple times? Thank you.

Offline Asyn

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Re: Removed and Reloaded Avast ,still shows 2 license keys and cant update
« Reply #1 on: February 17, 2013, 07:04:43 AM »
- Which avast!..?? (Free/Pro/IS)
- Which version..??
- OS..?? (32/64 Bit..? - which SP..?)
- Other security related software installed..??
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0