Consumer Products > Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier)

Avast can not automaticly update

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zdensop:
So my problem is, Avast(home) can not automatically update my virus database. (i also get this message: "An error has occurred while attempting to update!). I have to reinstall Avast.home edition every 14. day in other to get i to function. That means that this problem cures first after 2 weeks or something. Thanks for answer!

ZDENSOP

Vlk:
So when you click the "An error occured..." popup, what does it show?
(the same can be invoked by running the update manually e.g. from the avast tray icon).

Thanks
Vlk

RejZoR:
Can yu give us more details about you PC and software you're using?

zdensop:
Thanks! I am running XP-Home 2000. The problem is that sometimes when I click the "An error occurred..." pop up,nothing heapens, but sometimes the update window shows up with the mesage: "no contact with update base".The same heapens when run update manually!Thanks!!

ZDENSOP

Vlk:
Hmm, that is a strange message indeed. Are you using a localized version of avast?

BTW could you post the tail of the file <avast>\setup\setup.log (let's say ~100 last lines).

Thanks
Vlk

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