Author Topic: AshWebSv.exe - Application Error  (Read 3875 times)

0 Members and 1 Guest are viewing this topic.

edulus

  • Guest
AshWebSv.exe - Application Error
« on: February 26, 2005, 12:47:12 PM »
when i start my computer after some time i receive a application error for AshWebSv.exe and i must close the application

i have windows xp pro and avast 4.6 home edition version 4.6.603

the version of AshWebSv.exe is 4, 6, 602, 0

thanks

Offline Vlk

  • Avast CEO
  • Serious Graphoman
  • *
  • Posts: 11656
  • Please don't send me IM's. Email only. Thx.
    • ALWIL Software
Re: AshWebSv.exe - Application Error
« Reply #1 on: February 26, 2005, 01:20:04 PM »
Please look into the <avast>\data\log folder, and look if there are any files called unpXXX (XXX is a random number). There should be exactly 1 such file for each crash.

If there are such files, please send them to my email address (click the envelope icon under my sorry picture :)).

Thanks
Vlk
If at first you don't succeed, then skydiving's not for you.

edulus

  • Guest
Re: AshWebSv.exe - Application Error
« Reply #2 on: February 26, 2005, 01:35:22 PM »
i have many of this unpxxx files, i have sent all to you
thanks

Offline Vlk

  • Avast CEO
  • Serious Graphoman
  • *
  • Posts: 11656
  • Please don't send me IM's. Email only. Thx.
    • ALWIL Software
Re: AshWebSv.exe - Application Error
« Reply #3 on: February 26, 2005, 01:43:21 PM »
OK, it seems that there is some spyware on your machine (mslsp.dll) and it is even buggy - it is causing the ashWebSv.exe process to crash (the process crashes inside this spyware DLL).

I've found some instructions on how to remove it. Please follow this link on Google groups.


Thanks
Vlk
If at first you don't succeed, then skydiving's not for you.

edulus

  • Guest
Re: AshWebSv.exe - Application Error
« Reply #4 on: February 26, 2005, 07:03:19 PM »
thanks, i have resolved my problem