C:\Windows\System32\Services.exe infected by Win32:sirefef-ZT

[Hurley]

My computer got infected last night (I'm a retard) and I need help.

C:\Windows\System32\Services.exe infected by Win32:sirefef-ZT was shown by Avast on a startup scan.

I read the procedure thread, but am frankly a newbie so please correct me if I am lacking information here.

I appreciate any help you can provide in getting this sucker off my computer.  Sounds like a bad one.  *grimace*



Files attached:
Adwcleaner
mbam log
OTL and extras
MBR (in next post)

[Hurley]

MBR file

[Hurley]

Avast is continually popping up with blockage notices as follows:

[Hurley]

Help?

[Pondus]

Help?

malware removers are notified, it may take hours before one arrive so be patient

[Hurley]

So sorry, just didn't want to get lost and worried.   

[essexboy]

Hi lets get at it

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  
  

Code: [Select]

:OTL
O2 - BHO: (Browseo2Suaavve) - {45211010-AC21-E4B7-3644-2CCF84162F82} - C:\ProgramData\Browseo2Suaavve\512aab5cc526c.dll ()
O2 - BHO: (Searchh-NoewTaab) - {6ADB07C4-7B00-2A6F-B823-FB013BBC5AD0} - C:\ProgramData\Searchh-NoewTaab\512aa8ebc9a70.dll ()
O2 - BHO: (BroWse2saave) - {BB9A200A-6261-9150-1DA5-93AC84713A9F} - C:\ProgramData\BroWse2saave\512aa8ab644cc.dll ()
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKU\S-1-5-21-3143066849-1384511820-1306376837-1001\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKU\S-1-5-21-3143066849-1384511820-1306376837-1001\..\Toolbar\WebBrowser: (no name) - {7B13EC3E-999A-4B70-B9CB-2617B8323822} - No CLSID value found.
O4 - HKU\S-1-5-21-3143066849-1384511820-1306376837-1001..\Run: [WideSearch] C:\Users\Connie\AppData\Local\WideSearch\wsearch.exe File not found
[2013/02/24 20:16:32 | 000,000,000 | ---D | C] -- C:\Users\Connie\AppData\Local\WideSearch
[2013/02/24 17:59:38 | 000,000,000 | ---D | C] -- C:\ProgramData\SoftSafe
[2013/02/24 17:59:37 | 000,000,000 | ---D | C] -- C:\ProgramData\Searchh-NoewTaab
[2013/02/24 17:59:37 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Searchh-NoewTaab
[2013/02/24 17:59:32 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\WebSearch
[2013/02/24 17:58:34 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\BroWse2saave
[2013/02/24 17:58:34 | 000,000,000 | ---D | C] -- C:\ProgramData\BroWse2saave
[2013/02/24 17:41:09 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\BrowseToSave
[2013/02/24 17:38:47 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Browseo2Suaavve
[2013/02/24 17:38:47 | 000,000,000 | ---D | C] -- C:\ProgramData\Browseo2Suaavve
[2013/02/25 19:43:26 | 000,004,608 | -HS- | M] () -- C:\Windows\assembly\GAC_32\Desktop.ini
[2013/02/25 19:43:26 | 000,006,144 | -HS- | M] () -- C:\Windows\assembly\GAC_64\Desktop.ini

:Files
C:\Windows\Installer\{63071548-f931-fe33-177e-460cb02f5206}

:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done
• Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Download and Install Combofix
 
Download ComboFix from one of the following locations:
Link 1
Link 2
 
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
 
* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

• Double click on ComboFix.exe & follow the prompts.
  
• Accept the disclaimer and allow to update if it asks

• When finished, it shall produce a log for you.
• Please include the C:\ComboFix.txt in your next reply.[/b]
  

Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3.  If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.


Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

[Hurley]

Thank you so much for your reply.  I greatly appreciate the effort and help.    Sincerely, Thank you.

I have completed the steps listed above and have restarted the computer.  The Avast notifications have stopped.  Quick scan shows no infected files.  Full scan now running.

My computer was never running slow or wrong except for the notification of a virus, so I can't speak to improved performance as it wasn't noticibly lagging.

Attached are the reports from the steps above.

[essexboy]

Subject to no further problems   

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Remove ComboFix

• Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
  
• In the Run box, type in ComboFix /Uninstall
   (Notice the space between the "x" and "/")
  then click OK
  
  
  
  
• Follow the prompts on the screen
• A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
  
• Click Yes to confirm.
• Click OK.

Clear Restore Points

Go Start > All Programmes > Accessories > System tools
Right click Disc Cleanup and select run as administrator
Select More Options tab
Press Sytem Restore and Shadow Copies Cleanup button


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?Keep safe  :wave: