Author Topic: pre-sales question  (Read 4867 times)

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Offline Ovidiu

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pre-sales question
« on: February 24, 2013, 10:17:07 AM »
I'm looking to secure a small business with 2 physical locations with 2 PCs per location and was looking for a product with good remote manageability but as far as I can see, avast needs to install a Central management console on a PC to be able to manage? I've seen other products offer a cloud version of this console meaning I wouldn't need any locally installed tool but could control all client installations via the internet. This is not an option with Avast?

Btw. does the Central management console need to be in the same "network"? I mean can I install the Central management console on a PC at home and still control the clients I have deployed in various locations?

Offline claudiuc

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Re: pre-sales question
« Reply #1 on: February 24, 2013, 03:12:57 PM »
You can use it without console.
Claudiu C. - Easy Media
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Offline Ovidiu

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Re: pre-sales question
« Reply #2 on: February 25, 2013, 08:30:11 PM »
Great but that doesn't answer any of my questions. Shall I rephrase it? Questions marked red.

I'm looking to secure a small business with 2 physical locations with 2 PCs per location and was looking for a product with good remote manageability but as far as I can see, avast needs to install a Central management console on a PC to be able to manage? I've seen other products offer a cloud version of this console meaning I wouldn't need any locally installed tool but could control all client installations via the internet. This is not an option with Avast?

Btw. does the Central management console need to be in the same "network"? I mean can I install the Central management console on a PC at home and still control the clients I have deployed in various locations?

nannunannu

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Re: pre-sales question
« Reply #3 on: February 25, 2013, 09:33:09 PM »
can I install the Central management console on a PC at home and still control the clients I have deployed in various locations?

LAN, WAN or VPN - so long as the client can connect to the management server's IP address on port 25322...

Offline Ovidiu

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Re: pre-sales question
« Reply #4 on: February 25, 2013, 10:09:24 PM »
Perfect, thanks for clarifying that. Let me try one more: can one console installation manage avast clients from different clients independently or do you recommend one management console installation for each client?

wpn

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Re: pre-sales question
« Reply #5 on: February 26, 2013, 09:17:36 AM »
It's security wise not recommended to open port 25322 on the internet. If a hacker gains access to your console then all your locations are exposed and who knows what will happen.

Are all locations connected to eachother via VPN?
If so then it is possible to manage both locations with 1 console, if both locations are part of the same windows domain. When you use a workgroup only, then there is a bigger challenge (but still possible).

The easiest way for your situation is probably setting up 2 update servers IF your really want to use the local server.
You can setup the clients also to update from internet and send alerts if they find anything to your e-mail.


Offline Ovidiu

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Re: pre-sales question
« Reply #6 on: February 26, 2013, 11:19:14 AM »
Thanks, that is all helpful information but I have so many more questions, is there not a PDf/brochure about what the console does and does not?

I'll install the 30 day trial version of the console on a virtual machine to test but I prefer reading upfront as much as  I can about a product.

Offline Asyn

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Re: pre-sales question
« Reply #7 on: February 26, 2013, 11:29:44 AM »
Thanks, that is all helpful information but I have so many more questions, is there not a PDf/brochure about what the console does and does not?

avast! Endpoint Protection: http://files.avast.com/files/documentation/endpoint-protection-installation-guide.pdf
avast! SOA Console: http://files.avast.com/files/documentation/small-office-administration-console-user-guide.pdf
avast! SOA Administrator's Guide: http://files.avast.com/files/documentation/soa-administrators-guide.pdf
avast! Enterprise Administration: http://files.avast.com/files/documentation/enterprise-administration-user-guide.pdf
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Ovidiu

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Re: pre-sales question
« Reply #8 on: February 26, 2013, 02:00:39 PM »
oops, must have overlooked those :-(

off reading them right now.

Offline Asyn

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Re: pre-sales question
« Reply #9 on: February 26, 2013, 02:06:31 PM »
oops, must have overlooked those :-(

off reading them right now.

No problem Ovidiu. ;)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0