Thanks, Technical...
it was Vojtech that I IMd
Let me make sure I understand you correctly, Technical, because I don't want to make a mistake. Sometimes I need very simple instructions
only because I might leave out an important step that anyone else would know to do.
1. enable all entries of AshMaiSv in msconfig--then delete them??
2. un-install Avast! from Add/Remove (?)
3. boot
4. download and run aswClear.exe
5. boot
6. install Avast! again
Technical, thank you, for your help! I'm sorry if my items above are not correct, but I want to do this right.
I'll need to check your answer later as I have something important to do...but I won't do anything until I am sure of what you want me to do.
And I won't feel bad if you need to correct me in the way it needs done
Annie