Author Topic: Do I have malware?  (Read 16568 times)

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Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
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  • Dragons by Sasha
    • Malware fixes
Re: Do I have malware?
« Reply #30 on: February 28, 2013, 11:10:32 PM »
OK stop OTL there is obviously something blocking it so time for a bigger hammer

Download and Install Combofix
 
Download ComboFix from one of the following locations:
Link 1
Link 2
 
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
 
* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
  • Accept the disclaimer and allow to update if it asks




  • When finished, it shall produce a log for you.
  • Please include the C:\ComboFix.txt in your next reply.[/b]
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

3.  If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.


Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

JoniB

  • Guest
Re: Do I have malware?
« Reply #31 on: March 01, 2013, 12:13:17 AM »
I figured maybe I was supposed to do something, so I turned the laptop off and on, quick scanned and here is the result.....I will await your response first before going on to your next instruction.

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40589
  • Dragons by Sasha
    • Malware fixes
Re: Do I have malware?
« Reply #32 on: March 01, 2013, 02:42:24 PM »
Continue with combofix please, once run then retry an Avast installation