Question about New Avast 8

[tlee]

Hello,

Long time without coming this forum (more than half year I think)

And glad to know releasing new Avast version 8

But, I found there is new branch - Premier

Does Avast cancel the function of auto program update and remote access in Pro version ? (Which are included in Version 7 pro )

Second, any improvement in Anti-spam function of Avast IS ?

Thanks

[essexboy]

All versions still have the remote assistance function, the premier version is more like go to my pc.  Where you can access other computers you own from anywhere

[TheDean]

How do you use it in the Free edition?  Remotely Control a computer seems OK (I enter my account information).  But Configure This Computer... is grayed out and "Sorry this feature is only available in Avast Premiere edition.  So how can I access a computer that uses the Free version? 

Sorry is this is obvious, but I don't get it.

[ram1220]

I am seeing the same thing in my free version of Avast 8. My option is greyed out too and it's telling me the option is only available in the paid version.

 Bob

[Para-Noid]

How do you use it in the Free edition?  Remotely Control a computer seems OK (I enter my account information).  But Configure This Computer... is grayed out and "Sorry this feature is only available in Avast Premiere edition.  So how can I access a computer that uses the Free version? 

Access Anywhere is available in the "premier" version. It is not in Free, Pro or, AIS.
You must pay for it. Premier has everything that the "lower" three have with a little more.

There is a new product tier called Premier, it includes 3 new features:
•         Data Shredder for wiping files, drives, and partitions
•         Software Updater in autoupdate mode
•         AccessAnywhere for remotely connecting to your PC no matter where you are 

[TheDean]

So is there any Remote Access in the Free Version?  If not, Avast should change the comparison chart on their website.  Remote access is still listed as a feature of the Free Version.

Thanks

[Asyn]

So is there any Remote Access in the Free Version?

Sure there is.

[CraigB]

Just to add my two bits worth but the remote function does not work in the free version, I get an error popup then the remote screens go grey after clicking the popup.

[igor]

That's not how it's supposed to be though (Remote Assistance is present everywhere, only AccessAnywhere is Premier-only).
What if you go into Control Panel / Programs and Features and check the installed components of your avast! - is there avast! Remote Assistance checked there?

[CraigB]

That's not how it's supposed to be though (Remote Assistance is present everywhere, only AccessAnywhere is Premier-only).
What if you go into Control Panel / Programs and Features and check the installed components of your avast! - is there avast! Remote Assistance checked there?

Thanks for the hint on checking via control panel igor, somehow through the upgrade from 1481 to the current it unchecked itself.

I knew it worked in the previous version which is what confused me

Thanks again

[Para-Noid]

Remote Access is under the Maintenance heading. 

[ljcool_08]

Quick question about Avast 8 software updater:

Does it delete the cache once it's done updating the programs?

[CraigB]

Remote Access is under the Maintenance heading. 

It's also under the support heading

[TheDean]

Remote Access is under the Maintenance heading. 

It's also under the support heading

Remote Access is under the Maintenance heading. 

Thanks!  I actually figured it out this afternoon working on a customer's PC. The new interface is quite different and I was confused this morning (pre-coffee).

So is there any Remote Access in the Free Version?

Sure there is.

Not to sound ungrateful, but responses like this are totally unhelpful.