Today, I renewed my registration for my Avast Free Antivirus (it said I had 28 days left). I had version 7 something. After I renewed it, that's when I noticed that there was a program update available, so I updated it. I now have version 8.0.1482. After I updated it, now it says "Not yet registered (0 days remaining)" at the top of the program window. When I go to the Maintenance tab and click on Registration, it says "Current Status: Registered" and the dates that it shows say that it was registered today and will expire a year from today (3/1/2014), but it also shows "0 days remaining" below the yellow bar. When I click the "Register Now" button, then select Avast Free Antivirus, the next box that comes up shows my email address, but if I choose an answer to the question asking if I have an Android-based phone, the box suddenly disappears and nothing happens. If I skip that question and click the "Continue to get free license" button at the bottom, then an error message comes up, "The AAVM subsystem detected a RPC error."
There is also a red X on the Avast icon in the system tray, and in the program window, it says "Unsecured - The avast antivirus is off: Start". If I click "Start" or the "Resolve All" button, my entire computer seems to freeze up. If I try to uninstall the avast software, I get an error message saying "Error - avast! - A setiface error has occurred: 2 - Try to reinstall or contact support, please." If I try to reinstall from a file I just downloaded two different times today, I get an error message saying "Setup Selfextract - An error 0 (00000000) has occured. Last performed operation was: spawning."
I downloaded your "aswClear" uninstallation utility from your website and followed the instructions. Then I reinstalled the Avast software from the file I had downloaded earlier. The exact same things are happening again.
I have spent almost an entire day trying to fix this. I have tried using System Restore, among other things, but to no avail. Please help! If nothing else, maybe I could try reinstalling version 7 of your software. Could you maybe send me a link to download version 7?
By the way, I am still running Windows XP Professional with Service Pack 3.