Author Topic: Mail and Web Shield not working  (Read 2555 times)

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Offline COMPUTIAC

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Mail and Web Shield not working
« on: March 02, 2013, 08:01:46 PM »
Avast 8, since Friday 8:30am

After doing a repair of Avast, the web or mail shields do not scan anything at all.

I did a repair again this morning but with no difference.

Should I remove Avast and then do a clean install ?  or is there another fix for this ?

Thank's
Thank's, COMPUTIAC

ASUS  M5A99X EVO R2.0 - MB, AMD FX-8350 - CPU, 16GB RAM, Win 7 Home Prem.Avast 2014.9.0.2011, MBAM Pro, SAS Pro, SpywareBlaster, Firefox(latest)

Offline Para-Noid

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Re: Mail and Web Shield not working
« Reply #1 on: March 02, 2013, 08:06:34 PM »
What anti-virus did you have prior to v8.0?
Have you tried a repair from safe mode?
If you decide to do a clean install from safe mode use aswClear - http://files.avast.com/test5beta/aswclear.exe  :)
Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.

Offline COMPUTIAC

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Re: Mail and Web Shield not working
« Reply #2 on: March 02, 2013, 08:09:16 PM »
I had Avast 7.

No, I did not try a repair from safe mode.

What is your suggestion ?
Thank's, COMPUTIAC

ASUS  M5A99X EVO R2.0 - MB, AMD FX-8350 - CPU, 16GB RAM, Win 7 Home Prem.Avast 2014.9.0.2011, MBAM Pro, SAS Pro, SpywareBlaster, Firefox(latest)

Offline COMPUTIAC

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Re: Mail and Web Shield not working
« Reply #3 on: March 02, 2013, 08:47:41 PM »
Did a repair from safe mode and upon restarting Avast failed, it was totally shut down and there was no way to restart it at all.

I had to restart the machine again and do another repair in normal mode to finally get it working again.

Just a warning to others, Do Not attempt a repair from "Safe Mode"

All shields are working fine so far for now.
« Last Edit: March 02, 2013, 09:03:45 PM by COMPUTIAC »
Thank's, COMPUTIAC

ASUS  M5A99X EVO R2.0 - MB, AMD FX-8350 - CPU, 16GB RAM, Win 7 Home Prem.Avast 2014.9.0.2011, MBAM Pro, SAS Pro, SpywareBlaster, Firefox(latest)

Offline Para-Noid

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Re: Mail and Web Shield not working
« Reply #4 on: March 02, 2013, 08:58:16 PM »
1)Just a warning to others, Do Not attempt a repair from "Safe Mode"
2)  All shields are working fine so far for now.
.
1) Doing a repair from safe mode worked for me during beta testing.  8)
    Underlining is a bit over the top. If it works, it works.  :)
2)  Glad you have avast up and running.  :)

One more thing...it helps us a lot if you would provide more info.
OS? Other security software?
Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.

Offline COMPUTIAC

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Re: Mail and Web Shield not working
« Reply #5 on: March 02, 2013, 09:02:26 PM »
How do I enter more info.

I looked in the profile section and did not find anywhere to enter it.

Thank's
Thank's, COMPUTIAC

ASUS  M5A99X EVO R2.0 - MB, AMD FX-8350 - CPU, 16GB RAM, Win 7 Home Prem.Avast 2014.9.0.2011, MBAM Pro, SAS Pro, SpywareBlaster, Firefox(latest)

Offline Para-Noid

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Re: Mail and Web Shield not working
« Reply #6 on: March 02, 2013, 09:06:39 PM »
Just add the particulars in you posts until you get twenty posts. Then you will be able to create your signature.
Please don't post just to post, make your posts worthwhile.  :)
Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.

Offline Para-Noid

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Re: Mail and Web Shield not working
« Reply #7 on: March 02, 2013, 09:35:36 PM »
Your OP in this thread is/was a worthwhile post.
I just wished I could have helped a little better.
At least your avast is up and running.  8)
Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.