Email Problem After Enabling Email Client SSL

[headhog70]

I received a message from AVAST today that says the Mail Shield will now scan email even when SSL/TLS security is enabled in the mail client.  The message also states that I should enable SSL/TLS in my email client and remove SSL accounts from the AVAST mail settings.  After doing the above, I am getting email client errors.  The error says:

The server you are connected to is using a security certificate that could not be verified....

I get no errors if I turn off Mail scanning in AVAST.

Any help would be appreciated.

Running Windows 7 and AVAST Free

[Pondus]

does this help?   http://forum.avast.com/index.php?topic=116604.msg904801#msg904801

[headhog70]

No help from the link.
The only way I can get the mail client to work is to stop the Mail Shield.  I am using Windows Live Mail.
Everything was working fine before I deleted the SSL Accounts from the Mail Shield settings and added the SSL to Windows Live Mail.

[vojtech]

Hello,
what email server do you use?

[headhog70]

I use Gmail.

I have UNchecked the Scan SSL connection box in the Mail Shield Settings.  This allows Live Mail to function.

[DavidR]

Just confirmation, did you remove any entries in the avast Mail Shield > Settings > SSL Accounts ?

If not remove those and tick the scan SSL connection box again .

[headhog70]

I did remove the email account entries, and I confirm they are gone.

I just ticked the Scan SSL connections box and tired the Live Mail again.

This time all is well.  It is working. 

I may have been doing something wrong, but I doubt it.  The only thing I was changing was checking the Scan SSL connections and not changing anything in the Live Mail program.  Maybe it is because I'm running Windows 7 on a Mac.  The Mac side was getting jealous that I'm spending too much time working in Windows 7.  I will never know the source of my problem.

Thanks for your time.  You get credit for the fix.

[Asyn]

The Mac side was getting jealous that I'm spending too much time working in Windows 7.

[DavidR]

You're welcome, glad that it is now working as it should.