Author Topic: [Priority:-Critical]PC force shuts down while playing game in avast8  (Read 2524 times)

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Offline dikku

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Antivirus;-avast free antivirus
Version:-8.0.1482.45
Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.130108-1504)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
       System Model: Inspiron N5010
               BIOS: BIOS Date: 01/09/10 15:17:22 Ver: 08.00.10
          Processor: Intel(R) Core(TM) i3 CPU       M 380  @ 2.53GHz (4 CPUs), ~2.5GHz
             Memory: 4096MB RAM
Available OS Memory: 3958MB RAM
          Page File: 1989MB used, 5937MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
Video card:ATI 5650
driver version;9.12.0.0


when i play full screen games(Crysis 3,AC 3,sleeping dog,mass efect3) the pc just shuts down, i noticed the same in v1480 which led me to uninstall the antivirus,which solved the problem and again after updating to RTM version 1482 the same problem  still exists and can no longer play games .

pls fix it fast






« Last Edit: March 04, 2013, 08:50:58 PM by dikku »

Offline igor

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Re: [Priority:-Critical]PC force shuts down while playing game in avast8
« Reply #1 on: March 04, 2013, 09:23:06 PM »
PC shuts down (and not "just" reboots)? I'm afraid that sounds like a hardware problem - overheating of some hardware. Yes, an antivirus may somehow contribute a bit by performing additional operations (i.e. giving the computer more work), but the real problem is probably elsewhere.

Offline dikku

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Re: [Priority:-Critical]PC force shuts down while playing game in avast8
« Reply #2 on: March 04, 2013, 09:42:49 PM »
PC shuts down (and not "just" reboots)? I'm afraid that sounds like a hardware problem - overheating of some hardware. Yes, an antivirus may somehow contribute a bit by performing additional operations (i.e. giving the computer more work), but the real problem is probably elsewhere.

uninstalled avast and as before I can play games without my PC shutting down(which is good thing but I want to continue with avast  :)). monitoring it with razer game booster the highest temp the cpu reaches is 80 degree Celsius with or witout avast....

edit:installed version 7.0.1472 and playing full screen games and no crashes & unexpected shut down encountered.I think its a bug with v8.0.1482
« Last Edit: March 04, 2013, 10:47:49 PM by dikku »

Offline dikku

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Re: [Priority:-Critical]PC force shuts down while playing game in avast8
« Reply #3 on: March 05, 2013, 08:13:48 PM »
still using avast verson7.0.1474 and everything running smoothly without any crashes and shut downs.Pls fix it fast coz i still want to stick with avast for a considerable period of time :)

Maybe Only a minority of the community may be facing this issue which unfortunately includes me :(