Consumer Products > Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier)
AVAST 8 Program update! (8.0.1483)
CraigB:
--- Quote from: Fawdoffshed on April 13, 2013, 12:07:37 PM ---I've tried that, Asyn, no Repair button to be seen! Only Change and Remove. Can you further advise me, please?
--- End quote ---
After you click on uninstall you will then be presented with another screen where you can choose the option of repair.
Fawdoffshed:
--- Quote from: craigb on April 13, 2013, 12:17:57 PM ---
--- Quote from: Fawdoffshed on April 13, 2013, 12:07:37 PM ---I've tried that, Asyn, no Repair button to be seen! Only Change and Remove. Can you further advise me, please?
--- End quote ---
After you click on uninstall you will then be presented with another screen where you can choose the option of repair.
--- End quote ---
Thank-you, Craig. However, it won't let me do that and a Repair button is nowhere to be seen!
CraigB:
Download and save the removal tool http://www.avast.com/uninstall-utility and a fresh copy of avast http://www.avast.com/download-software.
It doesn't sound like a normal removal is going to be possible so boot into safe mode and run the removal tool for all versions of avast you have ever installed and when completed boot back to normal mode and install your newly saved avast copy you downloaded earlier and install your license file from your email.
Fawdoffshed:
--- Quote from: craigb on April 13, 2013, 12:38:27 PM ---Download and save the removal tool http://www.avast.com/uninstall-utility and a fresh copy of avast http://www.avast.com/download-software.
It doesn't sound like a normal removal is going to be possible so boot into safe mode and run the removal tool for all versions of avast you have ever installed and when completed boot back to normal mode and install your newly saved avast copy you downloaded earlier and install your license file from your email.
--- End quote ---
Far, far too technical for me, Craig! However, thank-you so much for your time and trouble - I've e-mailed Avast and await their reply. I am a complete geek when it comes to technical stuff. Once again, many thanks for your kindness.
CraigB:
--- Quote from: Fawdoffshed on April 13, 2013, 12:44:06 PM ---
--- Quote from: craigb on April 13, 2013, 12:38:27 PM ---Download and save the removal tool http://www.avast.com/uninstall-utility and a fresh copy of avast http://www.avast.com/download-software.
It doesn't sound like a normal removal is going to be possible so boot into safe mode and run the removal tool for all versions of avast you have ever installed and when completed boot back to normal mode and install your newly saved avast copy you downloaded earlier and install your license file from your email.
--- End quote ---
Far, far too technical for me, Craig! However, thank-you so much for your time and trouble - I've e-mailed Avast and await their reply. I am a complete geek when it comes to technical stuff. Once again, many thanks for your kindness.
--- End quote ---
It's a fairly simple process, to boot to safe mode keep tapping f8 while starting the computer then navigate to where you downloaded the removal to and click to run, from the drop down tab choose the version of avast you have installed and ok it to remove and when completed restart the system and install the new avast copy you saved ( hopefully that makes it more understandable )
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