Author Topic: Need new license file  (Read 1400 times)

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Offline biidaaban

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Need new license file
« on: March 16, 2013, 12:57:20 PM »
My computer crashed and I had to buy a new one. I downloaded avast internet suite, but my old license (2 years bought 01/13) does not work. Yes, I did open a support ticket yesterday, to no avail. Can you help? Thanks!

(urgent: hates norton)

Offline Gandalf1369

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Re: Need new license file
« Reply #1 on: March 16, 2013, 02:22:14 PM »
My computer crashed and I had to buy a new one. I downloaded avast internet suite, but my old license (2 years bought 01/13) does not work. Yes, I did open a support ticket yesterday, to no avail. Can you help? Thanks!

(urgent: hates norton)

Well, you could always try going here: http://www.avast.com/resend-license-paid.php

When the time comes to activate your avast! installation don't forget to fully remove all traces of Norton - use their removal tool and reboot  a couple of times before re-installing avast!.
Windows 10 (64bit); 8GB RAM; Malwarebytes Anti-Malware Pro; avast Free (latest version)

Offline biidaaban

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Re: Need new license file
« Reply #2 on: March 16, 2013, 07:01:55 PM »
Gandalf you are the best, thanks so much! :D

Offline Gandalf1369

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Re: Need new license file
« Reply #3 on: March 16, 2013, 08:15:01 PM »
You're very welcome.  Hope it all works out well for you.
Windows 10 (64bit); 8GB RAM; Malwarebytes Anti-Malware Pro; avast Free (latest version)