Author Topic: Continuing ash Serve Shut Down error. Vlk please Help  (Read 11259 times)

0 Members and 1 Guest are viewing this topic.

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48553
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Continuing ash Serve Shut Down error. Vlk please Help
« on: March 06, 2005, 02:59:02 PM »
Vlk,
Apparently the ashServ shutdown problem first experienced during the beta testing
is still with us.
I'm still getting them on a sporadic basis. Once every few days and for no apparent reason.
I've attached the latest unp file for your scrutiny.

One other annoying problem has to do with ashQuick and Zip files.
My default compression program is Power Archiver and when I download a zip file, the context
function always shows avast! as the first program in the list that pops up and selecting avast to do the scan,
does absolutely nothing.
I have to open the zip file which then brings up Power Archiver and select Scan.
At that point, the file is extracted into a temp folder and then scanned by avast!.
Please note that for any other file types, the context menu always shows avast!
in the 6th or 7th position of the context menu list.
For a downloaded zip file, it's always in the first position.?

Thanks for your help.
« Last Edit: March 10, 2005, 06:37:09 AM by bob3160 »
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline igor

  • Avast team
  • Serious Graphoman
  • *
  • Posts: 11849
    • AVAST Software
Re: Continuing ash Serve Shut Down error. Vlk please Help
« Reply #1 on: March 07, 2005, 11:58:40 AM »
Regarding the scanning of ZIP files - do you have any suspicious records in avast! log?

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48553
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Continuing ash Serve Shut Down error. Vlk please Help
« Reply #2 on: March 07, 2005, 03:01:56 PM »
Regarding the scanning of ZIP files - do you have any suspicious records in avast! log?

Hi igor
What do you mean by "suspicious"?
Nothinbg that I can see in either the files or the logs.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline igor

  • Avast team
  • Serious Graphoman
  • *
  • Posts: 11849
    • AVAST Software
Re: Continuing ash Serve Shut Down error. Vlk please Help
« Reply #3 on: March 07, 2005, 05:08:23 PM »
Well, I meant if avast! log viewer shows some errors maybe.
I suppose that if you run ashQuick on the downloaded .zip file manually (= from command-line), it works OK, right?

What do you have in the context menu for the .zip file?

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48553
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Continuing ash Serve Shut Down error. Vlk please Help
« Reply #4 on: March 07, 2005, 06:06:27 PM »
I usually run it directly from inside PowerArchiver because I have
ashQuick setup as the default AV program.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline igor

  • Avast team
  • Serious Graphoman
  • *
  • Posts: 11849
    • AVAST Software
Re: Continuing ash Serve Shut Down error. Vlk please Help
« Reply #5 on: March 07, 2005, 07:39:01 PM »
So, where does the problem really appear? In Explorer context menu, or in PowerArchiver context menu (if it has any)?

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48553
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Continuing ash Serve Shut Down error. Vlk please Help
« Reply #6 on: March 07, 2005, 08:20:38 PM »
The problem is in the context menu
ashQuick will not scan the zip file.
If however I open the file and then thru Powerarchiver select scan which invokes ashQuick,
it scans just fine.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline igor

  • Avast team
  • Serious Graphoman
  • *
  • Posts: 11849
    • AVAST Software
Re: Continuing ash Serve Shut Down error. Vlk please Help
« Reply #7 on: March 08, 2005, 12:11:00 PM »
Strange... could you post a screenshot of the Explorer context menu for a ZIP file, and for some other file (where scanning works OK)?

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48553
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Continuing ash Serve Shut Down error. Vlk please Help
« Reply #8 on: March 08, 2005, 03:59:32 PM »
igor
I'll take shots as soon as I have another situation where it comes up and will post it in here.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48553
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Continuing ash Serve Shut Down error. Vlk please Help
« Reply #9 on: March 08, 2005, 04:33:31 PM »
Maybe this will help.

This is what happens when I do a right click on the zip file.
Please note that avast always appears as the 1st item in the context menu and when I select
avast!
nothing happens.


If I open the zip file in PowerArchiver and then select scan, the file is scanned by ashQuick.

The last sreen shot shows the normal position of ashQuick when a file is selected thru a right click.

Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline igor

  • Avast team
  • Serious Graphoman
  • *
  • Posts: 11849
    • AVAST Software
Re: Continuing ash Serve Shut Down error. Vlk please Help
« Reply #10 on: March 08, 2005, 04:56:32 PM »
Well, let's forget (for a while) about the fact that it works in PowerArchiver - it is are not so important ;), and also about the fact that avast! is the first item in the menu.
(More interesting question would be: are the usual items moved down in the context menu, or are they simply missing?)

Does the problem affects .zip files only - or would it occur e.g. with some other archives (.rar, .cab, ...) as well?

Check the default value of
HKEY_CLASSES_ROOT\.zip
in your registry; it has some name (maybe CompressedFolder, maybe ZipFile, don't know).
Now, navigate to the key called exactly the same under HKEY_CLASSES_ROOT
(e.g. HKEY_CLASSES_ROOT\CompressedFolder).
What's the content of the "ShellEx" subkey (especially ContextMenuHandlers key)?


Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48553
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Continuing ash Serve Shut Down error. Vlk please Help
« Reply #11 on: March 10, 2005, 12:50:01 PM »
igor
Sorry for the delay. Things have been a little hectic in my house.
Hopefully the following jpg helps.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline igor

  • Avast team
  • Serious Graphoman
  • *
  • Posts: 11849
    • AVAST Software
Re: Continuing ash Serve Shut Down error. Vlk please Help
« Reply #12 on: March 11, 2005, 10:37:42 AM »
Well, I meant it a little different.
First, click on the .zip key and check the (Default) value in the right pane. It will probably say "CompressedFolder".
So, navigate to
HKEY_CLASSES_ROOT\CompressedFolder\ShellEx\ContextMenuHandlers

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48553
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Continuing ash Serve Shut Down error. Vlk please Help
« Reply #13 on: March 11, 2005, 02:35:02 PM »
Hope this helps
Zip default is PAZIP and that default is PowerArchiver.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline igor

  • Avast team
  • Serious Graphoman
  • *
  • Posts: 11849
    • AVAST Software
Re: Continuing ash Serve Shut Down error. Vlk please Help
« Reply #14 on: March 11, 2005, 02:39:22 PM »
Does it help if you (temporarily) change the default value from PAZIP to CompressedFolder ?